They are rude and unprofessional and I'm still waiting for my order. I have had to threaten to have the credit card company reverse the charge to even get a reply. If I don't get my order this week I'll have the credit card reverse the charge. The 60 day period to challenge a charge is almost up.
Don't wast you time leaving a phone message, they never reply.
June 29, 2009 No credit on my card. When I posted it had been 6 weeks.