Ive had dtv for 6yrs and up to now no problems, the problem is that "YOU PPL" always call in asking for compensation for paying your bill or being a dtv customer for x amount of yrs, when in the real world what do you get when you pay your bill?..............services, idiots. The way i see it is that we have all probably been wal-mart customers for several yrs but we dont expect walmart to provide us with a free tv or steak for shopping at there stores, do we? Well same thing with dtv they are a business and in some cases theres certain dirt poor, freeloaders that are just a burden on the company itself and it actually cost more money to maintain you as a customer then what they get out of you, i mean some ppl i know call in want a free dvr upgrade and there acct is past due every month, probably has never been at a 0 balance...now why would dtv give this customer anything because i sure as hell wouldnt!!!!! quit being greedy and cheap you get what you pay for and maybe you should try being nice to your rep next time, i do and it always pays off. At the end of the day dtv will not make money by giving it away and the equipment they have in space cost a fortune to maintain, much less if you want the introductory price to last for the lifetime of your dtv services, and for godsake read the damn contract morons and you wont be having any issues.