Hughesnet is the worst of the worst. DON'T GET SCAM BY HUGHESNET LIKE ME. My daughter is doing online schooling and our AT&T is always down in bad weather. My family decided to get HUGHESNET since we saw the ad on tv saying that it works in any places and weather and super reliable. BUT THATS ALL LIES!!! Its slow, even at 3am in the morning, and they charge you too much for SUPER CRAPPY SERVICE. Even, most of the times my daughter tried to browse the net,and it wouldn't even upload her page. And where I live is mostly rainy in this time of year, too. Tho, without the rain, it is still total BS. I tried every thing, called the costumer service and tech support and everything about my internet problems. However, Hughes tech support are totally incompetent. Tech support was constantly telling me and my father that the problem was with OUR computers and networking equipment, not THEM! I had it with Hughesnet and told them I wanted to cancel my service after 2 months of their BS. Then, in my bill Hughes net charged me 170 bucks + 300 more for canceling their service! I called them once again to complain, but they just told me that I agreed to follow their terms when I got their service, and my internet problems was due to my computer. Its BS, my computer is fast and new, less then 4 months old. They told me and my 81 year old dad that they can't do anything about the fees or help us in anyway. We lease the satellite so we will have to return the modern and the radio on the satellite plate on the roof! They got to be kidding me.! There's only me, children, and an old man in my household, and no one can go up on the roof the take the ratio down. I ask the Hughes service about this problem, but all they told me is that they can send their people to take it down for me, BUT WITH THE FEE OF 100 DOLLARS, and if I don't send the modern and the radio back in 45 after my cancellation they will CHARGE ME 300 DOLLARS MORE. Don't be fooled by hugesnet and save yourself from they the pain and loss of money.
