Horrible experience. I wish I had read the reviews before trying this Dr. Dr Pennick has horrible bedside manners, was incredibly rude and actually called me stupid. He got my prescription wrong and when I voiced my concern that I couldnt see they told me that I'd adjust and sent me home. I complained the next day and after the 'contact guy' rechecked he changed the prescription for BOTH eyes. I dont really want to go back for my final exam with the new contacts but I spent SOOO much money there and it's 'complimentary'. I do agree that the 'contact guy' - Mike is wonderful. I will not return after this visit and plan to ask for a prescription to fill these contacts elsewhere. I will not take no for an answer.