Mine was only just delivered (this morning) so I can't say much as to the quality of the computer itself just yet, but I do feel the need to comment on my experience with Dell customer service thus far:
So far so good.
Shortly after submitting my online order, a VERY friendly rep (with a thorough mastery of the English language) called me to confirm my order details. To my surprise, she did NOT try to pitch me any of the extra bells or whistles I had decided to forego when I made my order.
I purchased a "popular" model so that I could get expedited delivery (at no cost to me whatsoever), so I was disappointed when I received an email telling me delivery would be delayed by a week or so. In reality, my computer was delivered BEFORE it was supposed to be delivered -- just two days after I ordered it (again, at no cost). Not bad!
Set-up was about as user-friendly as you could ever want. I'm as technically disinclined and disinterested as anyone I've ever met, and I had the thing up and running within minutes.
I'll update my review as necessary, but so far I have no choice but to recommend that you order a Dell.
