Username: Password:
Welcome! Please Sign In or Register

Companies

Not really people, but not entirely products either - companies are businesses that sell products or services. Which companies do you trust? Against which companies do you have the most complaints? It's time to grade the giants and see what others have to say. In this section you will find things like reviews of moving companies, service provider reviews, employer reviews, retail reviews, insurance reviews, conference reviews, ISP reviews, non-profit reviews, and cable / satellite provider reviews.

Recent Happenings

an hour ago

So three days ago my mother who lives in Salem Oregon bought me a jax phone and a twenty dollar top up card and mailed them to me. They arrived this morning and i tryed to activate it over the phone which was an epic failure (their voice recognition software is terrible). So i decided to acctivate it onlinne as the package directed. I activated my phone and added the top up card to my account and for the first ten minutes or so my phone worked fine i sent and recieved around twenty texts and then all of the sudden it stopped working. I checked my phone balence and it said zero (I had enrolled in the unlimited texting plan) I called and fought for about ten minutes with the computer and it finally let me talk to a representitive who told me (in a very demeaning tone after he confirmed that i was sixteen) that my top up card (which was in the mail with post marks to prove it as well as a reciet from the fifth when it was purchased) had been bought that day in vancouver washington (the city where i live) and had been used that morning. I told him that that was completely impossible and when he persisted in arguing with me and telling me that i was mistaken about how i got the card so i asked to speak to a supervisor. He told me that she was out and he would have her call me back in about ten minutes when she returned.
Fourty minutes later i decided to call back again and i got a very sarcastic man who kept refusinng to allow me to speak to a supervisor and placing me on hold. He then told me that it was not their responsibility to fix their error that it was the seven eleven where it was bouught at which point I asked again to speak to a supervisor this time in a very demanding manner.
I waited for fifteen minutes and finally a female supervisor who refused to identify herself answered the phone. I explained the situation to her and she agian told me that the card had been purchased and used in Vancouver that morning and that the card i had in my possesion was their used card..... even though my card had been in the mail for the last few days (have i mentioned i have the postmarked envelope as well as the reciet?) and that is was not Virgin mmobiles responsibility to honor the card because "I was ovbiously lying about where and how i got it because I had had to have either gotton the used card from whomever had used it or my mother had stolen it". At this point I lost it. I think its a very basic rule of any customer service representitive handbook that you do not under any circumstance call a client and her mother liars and theives. I am completely disgusted. Its very ovbious to me that they made a mistake and put the balence into the wrong account. I was friendly and polite the whole time even the second time but I was treated like an idiot, a liar and a theif.
My mother called them back and interestingly enough they were very polite and helpful to her and they say that my phone problems should be worked out in the morning. It pisses me off that Virgin Mobile treated me that way because I am in their eyes a child. I am not a moron! Yes I am sixteen but I am also a sixteen yearold that attends high school, college and working 28 hours a week. I have money to spend on this phone and I should be treated the same way as an adult. I am truely and utterlly disgusted with the way they treated me and as soon as this month of service is over I am switching to Cricket.




votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

8 hours ago

Winco Foods for the most part has good value pricing. I don't care much for their customer service but then again I don't go there because I like the people. I like the pricing and value. However, Winco Foods has adopted a new house brand, Hy-Top. I have tried maybe 20 different Hy-Top products from crackers to tuna and in every instance I find the Hy-Top product to be sub-standard in quality, taste and performance. When the product purchased does not fulfill the shoppers expectations then the value is lost. I don't shop as much at Winco Foods as I used to because the value has been diminished and I can find name brand values elsewhere.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

9 hours ago

I have nothing but good things to say about dish network. I have been a customer for 7 months and everything has been great. The picture quality is outstanding. The equipment is very reliable. I even get a picture during rainstorms (well, most of the time). Dish network is competively priced. I really think most of the reviews you guys have written are over the top. You probably represent the 10% of Americans that kind find a job and therefore you have nothing better to do than display your anger towards different businesses.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

10 hours ago

The last time I ordered by phone it was a complete mess. I still had to go to the store to order, then was charged for the item twice!!! John- Las Cruces
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

15 hours ago

I took my engagement ring and wedding band to the Christiansburg, VA location to have a small diamond replaced and the shanks on both rings fixed. I picked up the rings on 10/27/09 and payed a fee of $180. In less than 48 hours both shanks were bent far worse than before and three small diamonds were gone from the engagement ring. I have been told that it will not be fixed under the 6 month warranty because it was not under normal wear and tear. I can assure you that I did nothing unusual in the 48 hours after receiving the rings. The customer service person even accused me of "running over it with a car". This is absurd. I have been a customer with this store for 12 years and I am shocked to be treated this way. Why offer a 6 month warranty if you do not stand behind your work?
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

View Next Category: Computers

Top Companies Reviewers