I am very upset with the cheesecake factory's lack of professionalism. Their online service is terrible. I ordered a cheesecake to be delivered to my son on a friday. When it did not arrive, I assumed that it would most likely be delivered on that Saturday. Of course, saturday rolls around.....no cheesecake.....and they are closed, so I cannot talk to anyone. MONDAY comes....I am upset...but I will be okay if he just gets the dang cheesecake. NOPE.....I call and find out that for some reason the cheesecake factory NEVER sent out the cheesecake. The options......they could cancel the exsisting order and refund my money or cancel the order and make a new one. Why have a shop online business if you cannot effectively run the business. I will report this to the better business bureau and I plan to tell all my friends to never order from them again. If you order from this business....BEWARE!!!
