My wife originally purchased the 8000 dollar Neptune series garbage can about two and a half years ago, I'm an industrial maintenance technician, and that fact alone has probably saved us thousands in labor in itself, however I'm still about 600 dollars in parts into it. The plastic knbs and control valves are cheap and come apart easily. The electrical on the tub would easily be a nightmare for an average homeowner. The LED lighting system is not very moisture protected, so I have spent over 6 hours with a meter tracking the daisy-chain wiring all the way around the tub. The pressboard on the tub frame skirts has naturally gotten wet and is coming apart as well. The filter replacements are over 50 bucks each, the pressure switch for the filtering system has gone bad, the waterfall control valve, the clamshell control valve, several jets have flown apart, and I've spent countless hours fixing the plumbing on the thing, it's all cheap PEX pipe (the factory pipe on mobile homes) glue in fittings. The cheap plastic drain valve came apart, pouring the tub water everywhere. Dynasty wants 50 bucks for a new plastic one( hint: go to Lowes, buy a brass boiler drain valve, and a hose clamp for 8 bucks, it will last longer than the hot tub!!) I wish I had never seen this hot tub, much less owned it, if Thermospas will do a trade with me, I'll buy a better assembled piece of equipment. The dealer my wife purchased the spa from went out of business shortly after the purchase ( I see why!!) making the closest Dynasty dealer over 70 miles from our home(good thing I can do my own labor, they charge extra for the drive!!) anything warranty on the hot tub after the first year, you can forget about it!! This is no longer a tool for pleasure, but a huge maintenance headache!! Customer service at Dynasty?? Forget about that too!! An emergency technical support number takes you straight to an answering machine, you should hear from someone 2-3 days later. DO NOT BUY A DYNASTY SPA!!!! I'm from nearby northwest Georgia, and hate to hurt our own economy any worse, but spending your hard earned money with these people is a HUGE mistake!!
