I bought from Ameda Direct because they were a recommended retailer of Ameda Breast Pumps on the manufacturers website. Everything I ordered was accurate, and it also shipped free in 3 days! The outside of the packaging was a little beat up when it got to me, (which is Fedex's fault), but the inside of the box was quite thoroughly padded with air filled bags. I would definitely purchase from Ameda Direct again. 5 Stars!