maya yang.
My 2008 accord was hit at the right-back side by a lady failing to stop at the stop sign out of a parking lot. This left a hole on my back bumper, a slightly bended back wheel and a few bumps/scratch on my back door. I visited about 5 body shops to get estimates because this was my first car accident in 10 years. I accidentally found MAGIC TOUCH on google while searching for reviews for the other 4 body shops. I was really amazed by the reviews left on MAGIC TOUCH. I never saw a body shop keeping over 99% feedback positive at full score. It must have something wonderful. From the reviews, I concluded that people were really attracted to this shop by its service quality. I guess the other body shop should not have problem to have the repair work done, but they may not likely have as good service, especially the valuable bonus services as MAGIC TOUCH can provide. Surprisingly, the estimate from MAGIC TOUCH was the lowest amount from the 5 body shops. I was worried about this initially, since I wanted the quality to bring my car back to before and the bill is on the other party's insurance anyway. After talking to Carlos, I feel he's giving the fair price and he's going to represent the customer's best interests, rather than the insurance company's, unlike some farmers COD shops may do. He really worked around my concerns and tried his best to satisfy the customer within the insurance company's policy limitation. The online reviews really set my expectation high. However when I saw my car a week later, which was fairly quick based on my other estimates, I was really amazed to see my "brand new" Accord shinning in the parking lot. The damages were fixed really well. I could hardly tell the difference before the accident, except for being better than before. Thanks to the excellent detailing job, most of the scratches around the car were also gone. This detailing was one of the main reason I chose MAGIC TOUCH. I was not disappointed at all. They also cleaned my car in and out. I really appreciate for the efforts putting on my car. Their services certainly deserve 5 stars, as I could not put on 6 starts or more. :) I would definitely recommend this body shop to everyone.
