The pictures came back and the kids were not even smiling. This company should send out proofs before you order. Their prices are outragous!! The lady in finance named Vickie is very rude and unprofessional. This company is a million plus dollar company....why... because they are overpriced, and they charge fees (or their bank does) and they cannot explain it. Vickie would not let me get a word in a was yelling over the phone. You would think that you would be a little more kind to your customers. what ever happened to "THE CUSTOMER'S ALWAYS RIGHT"?