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dpavlica
member since 02/07/2009
User Votes: 0 Helpful / 0 Funny / 0 Agree / 0 Disagree
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Activity for dpavlica

273 days ago

I AM NEVER, EVER, EVER RENTING FROM THRIFTY AGAIN. I don't think too many of my rentals with you ever went quickly and smoothly like, for example, with Budget and other rental companies when I sign up for something like your Blue Chip and get to go right to the car, or at least go through the check-in process faster. This rental experience, however, is and continues to be an abomination and a nightmare. I returned the car at DFW on time or a little early yesterday and the boy outside could not or would not print my receipt. I asked for the receipt and he said that his little device was broken. So I had to go downstairs, wait my turn at the counter, nearly missed the flight, and then finally they printed a WRONG RECEIPT after all that hassle. That receipt has my name on it and was billed to my credit card (that part is OK) but it is it clearly not mine as it lists Chrysler 300 instead of Dodge Caravan (which is what I had and what is in my rental agreement) and also a price of $151.77 instead of $221 or so. I spent hours trying to straighten this out with your customer service yesterday, 2/23/09. The manager on duty - "Jason" as the board at DFW said, was impossible to reach. Also, it was impossible to dial the DFW office directly. I only got transferred there after calling 877-283-0898 and insisting to talk to the manager. They transferred me to lost and found but not the desk or the manager. I don’t know how Mr. Jason got the word that I spent all afternoon yesterday trying to reach him, the “manager on duty” as the board said, but he did give me a call and left me a voice mail today giving me a one-hour window to call him. So I called him back and got his voice mail. The phone greeting says "Dollar" and not "Thrifty” so who knows whom I actually reached there.
And I just talked to your "customer service" where I was on hold for a long time, again, and then they told me that it would take up to ten days to resolve this issue. TEN DAYS for you to correct your mistake and give me the correct bill!!!!!! I will NEVER rent from Thrifty, and I will WARN EVERYONE I KNOW as well as everyone I possibly can against renting from Thrifty. People say "you get what you pay for." Well, in my car rental experience, Thrifty is a little cheaper but DEFINITELY not worth the headaches. One pays a little less but gets next-to-nothing. Cars are OK, but your customer service is extremely bad, the worst by far that I have experienced and not just in your industry. And you have the nerve to ask me to wait ten days to fix a problem that you created… AND SOMETHING AS SIMPLE AS GETTING THE CORRECT BILL! THIS IS AWFUL! THRIFTY IS AWFUL, AWFUL, AWFUL!
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

273 days ago

I AM NEVER, EVER, EVER RENTING FROM THRIFTY AGAIN. I don't think too many of my rentals with you ever went quickly and smoothly like, for example, with Budget and other rental companies when I sign up for something like your Blue Chip and get to go right to the car, or at least go through the check-in process faster. This rental experience, however, is and continues to be an abomination and a nightmare. I returned the car at DFW on time or a little early yesterday and the boy outside could not or would not print my receipt. I asked for the receipt and he said that his little device was broken. So I had to go downstairs, wait my turn at the counter, nearly missed the flight, and then finally they printed a WRONG RECEIPT after all that hassle. That receipt has my name on it and was billed to my credit card (that part is OK) but it is it clearly not mine as it lists Chrysler 300 instead of Dodge Caravan (which is what I had and what is in my rental agreement) and also a price of $151.77 instead of $221 or so. I spent hours trying to straighten this out with your customer service yesterday, 2/23/09. The manager on duty - "Jason" as the board at DFW said, was impossible to reach. Also, it was impossible to dial the DFW office directly. I only got transferred there after calling 877-283-0898 and insisting to talk to the manager. They transferred me to lost and found but not the desk or the manager. I don’t know how Mr. Jason got the word that I spent all afternoon yesterday trying to reach him, the “manager on duty” as the board said, but he did give me a call and left me a voice mail today giving me a one-hour window to call him. So I called him back and got his voice mail. The phone greeting says "Dollar" and not "Thrifty” so who knows whom I actually reached there.
And I just talked to your "customer service" where I was on hold for a long time, again, and then they told me that it would take up to ten days to resolve this issue. TEN DAYS for you to correct your mistake and give me the correct bill!!!!!! I will NEVER rent from Thrifty, and I will WARN EVERYONE I KNOW as well as everyone I possibly can against renting from Thrifty. People say "you get what you pay for." Well, in my car rental experience, Thrifty is a little cheaper but DEFINITELY not worth the headaches. One pays a little less but gets next-to-nothing. Cars are OK, but your customer service is extremely bad, the worst by far that I have experienced and not just in your industry. And you have the nerve to ask me to wait ten days to fix a problem that you created… AND SOMETHING AS SIMPLE AS GETTING THE CORRECT BILL! THIS IS AWFUL! THRIFTY IS AWFUL, AWFUL, AWFUL!
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

289 days ago

STAY AWAY from Dr. Pressling and Augusta Dental Center or you may regret it... I sure regret it big time! I would definitely not recommend Dr. Pressling to anyone. In my experience, this dentist:

- does very little to explain what needs to be done and why;
- does very little to insure patient comfort;
- does EVERYTHING to maximize what he will charge me and my insurance;
- FIVE visits for one tooth? Root canal, OK, but that should be all done in 2-3 visits, and should cost a lot less than I got charged;
- handles more than one patient at once;
- usually in a great hurry, does sloppy work;
- I honestly cannot think of a single positive part of my experience here!

My first visit was less than two months ago. I had a serious toothache and picked Dr. Pressling because he was on my insurance list and I live nearby. The tooth needed a root canal per Dr. Pressling and we started right away.

Three weeks and FIVE visits later (yes, FIVE visits for one tooth!) we were done (or not?) with this tooth. They billed me nearly $2500 for this. After I asked Penny, the receptionist, about it and made them explain the bill line-by-line, they admitted that there was a mistake in the billing, that they overcharged, and eventually adjusted the bill down to under $1900.

I still have a problem with this tooth, or rather the gums between this tooth and the one next to it, my other crown, done in TX about a year ago. I had some serious pain and swelling of the gums over the past few days--as I heard this morning, the gap between the two crowns was inadequate and food particles were getting trapped in there, causing big problems, swelling and pain. That is what Dr. Pressling said. So he pulled out my other crown (not the one he did, but my other crown done a year ago!) He actually yanked that perfect crown out without saying a word! I thought he was pulling the crown next to it, the one that he did, but this was my good crown that never gave me any problems before! Now I have a temporary in its place and have to go back to Dr. Pressling for a new permanent crown, one that will, hopefully, make the gap right and make this problem go away.

If he did his own crown right (FIVE visits, lots of money, and still was not done right!) and made sure the gap was as it should be, I would not have had this problem with swelling and pain. Now I have to go back to Dr Pressling-Mengele for at least another visit and pay for another crown!

After six visits in about 5-6 weeks, I feel like I am being milked for every dime I am worth... by this sloppy dentist, without communication, except the part that Penny does when she wants my credit card. I will let Dr. Pressling finish what he started today without my consent on the perfectly good crown done by a good dentist, but only because I don't see that I have any other choice at this point. And then I will never go back to Augusta Dental and Dr. Pressling.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree
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