Just opened an account two days ago and I'm already closing it and
moving to WAMU. Wachovia customer service SUCKS. I have never in my
life seen such a poor excuse for customer service. More like
customer abuse. Surely WAMU is better. Heck my old bank was great.
My intent was to move to a bank that was closer to home and that
had numerous branches. Boy was that as mistake! Live and learn, I
guess. You need to add a "zero" to the rating stars. One star is giving
them way too much credit.

Recently I accrued a total of $155 in overdraft fees. The first overdraft fee was posted before a negative balance was shown. If you add the overdraft fee to the available funds, the next charge would have cleared with money to spare. After contacting Wachovia I was told that this happened because other purchases that were on hold had amounted to a larger sum than the available funds. Three subsequent overdrafts ensued the following day. Realistically, two more should have occurred based on the sequence of purchases.
A class action seems like one option but based on my research of this situation writing in to your local, state and federal level Representatives may also wield some action. Given the fact this is an election year, and big business is the target for the Democratic Partys platform it is worth a try. You should also post your story wherever it will be read. www.consumeraffairs.com allows you to file complaints viewable by lawyers that will review and decide whether they want to engage in a class action suit. You may not get your moneys worth, but It is possible that the negative press will affect their public trading value and cost them SO MUCH MORE than they have cost you. Lastly, change you bank! Because without action on your part, nothing will ever change.

I think people need to grow up. Keep a register and stop relying on a computer or someonelse to tell you what you have in the bank. There sre plenty of people who make errors but there are those who think someone other than themselves should know what is coming in and out of there accounts. Go Wachovia if people want to be stupid and not care then they need to pay. STOP BEING LAZY AND KEEP TRACK OF YOUR OWN STUFF

They have designed their banking methods to charge customers out of as many "fees" as possible. Hate is a strong word but this company is deserving of it and has the nerve to claim they are #1 customer satisfaction - please close your account if you have one and DONT open one with them if you are thinking about it - you will be very sorry - trust me! Please encourage everyone you know and can reach to not deal with this bank - we as a community need to come together to show these mega banks that the consumer and their happiness should still come first or their businesses wont last.

Actually, the thing about CC holds isn't true. I've been with the bank for well more than 6 months and have NEVER overdrafted my account. Yet, the holds are there all of the time. Sketchy if you ask me.

Wow, I am not alone. If I could give them a negative rating like my account then I would. First, they have the worst customer service ever. There check card holds are there for fun not to hold for the merchant. So, If you make a mistake and make a purchase thinking that the funds are available they will charge you a overdraft fee for that transaction since you already had funds on hold then they will charge you a unavailable funds fee for the transaction that was hold notice they name them something different so that it will not show as being charged twice for the same transaction. They will do all of this while holding onto your direct deposit until midnight with a big smile.

I guess I should not be shocked to see the amount of complaints that have been filed against Wachovia bank and their poor service. I have yet another complaint to add to the many I see here and that I have seen elsewhere. I recently paid off, or at least tried to pay off a school loan to wachovia. I just graduated from an undergrad university, but that does not mean that I am one to be taken advantage of by a "big shot" bank. I wrote a check and sent it in before the first due date, only to get back a notice saying that I was now in a prepaid status. I had already accrued interest, they said and the amount that I sent was too much, so they applied my check to the first payment only. If I wrote on the physical check that this amount was the payment in full, then by cashing it, they have agreed to take that amount as the full payment regardless of how much interest had accrued. The woman who I spoke with had this to say, "We did not anticipate that you would be paying the loan in full" How then, is that my problem? I could have just won the lottery for all they know. In any case I know that their main objective is to make money off of seemingly vulnerable students. Furthermore, I am glad that they have lost the $5000+ of just interest that they would have gotten from me over the next ten years. In actuality they do not deserve any stars.

I must have masochistic tendencies since I've done my banking there as well as having a home equity loan and a brokerage account. I suppose I've kept these accounts under one roof because of the considerable red tape and effort to switch everything to another bank and broker. However, I finally have done that and I feel akin to someone liberated from an abusive parter---Wachovia is that bad...especially the Wachovia Securities portion of their faulting organization.
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For starters, their Web site (banking and brokerage rolled into the same site) is like going back in time to 1995 both in its layout, but more importantly, in its functionality. Navigating inside the site is tenuous at best, and quite often, many features don't work at all. And while I understand that it is necessary to have heavy encryptions on a banking/brokerage site, I have accounts with Ameritrade, Charles Schwab and Bank of New York and they don't seem to have any issues in presenting a functioning, secure site. And for those of us that trade stocks online, functionality is a necessity. I don't know how many times I've tried to trade a stock and the site will simply freeze and time out. When I've brought this to the attention of Wachovia on several occasions---both their banking and brokerage divisions---they condescendingly told me that my Internet connection must be at fault, which was definitely not the case. Furthermore, on about twenty different occasions just this year alone, the horrific Wachovia site wouldn't let me access the site at all because of a text/ASCII mismatch (Wachovia.com, the worst Web site ever, has a regular text/ASCII problem). And after four attempts with the decidedly correct user name and password, the thing locks one out completely.
Then one has to call one of their call centers and be told condescendingly that they mistyped.
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Beyond these galling annoyances, Wachovia Securites is almost indescribable in its trading platforms. I don't know how many times I've set a stock to sell at X amount of dollars, watch as the stock rises to my target, exceeds target and then see that the stock has not sold. In addition, on the few occasions where I've set to buy or sell at "market price", Wachovia will buy or sell on my behalf at the worst possible price---every time. And on several occasions, after my infuriating difficulty with their Web site, I'd call Wachovia and they'd trade stocks for me, but later charge me for a "broker-assisted" fee even though it was impossible to trade online because their site was not functional at the time. Lastly, Wachovia Securities, just like the retail banking arm, exacts fee upon fee, most of which are not disclosed. In addition, the commissions, which must be at an industry high, have been deliberately confusing, and many times I've noticed a higher-than-listed commission charged. It's unconscionable to me how they can practice a shell game with commissions and fees and provide a barely functional site with virtually no research materials (Yahoo! Finance, which is free, provides a thousand times more research and tools), unbelievably rude and unknowledgeable brokers as well as the possibly criminal levy of fees.
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After transferring my brokerage business to Charles Schwab (who are WONDERFUL on every level), I am now pondering my experiences with Wachovia. I've kept a running journal and kept all records and I might explore legal action, if applicable. I'm definitely going to complain more to official organizations.

What Wachovia does, at best, is provide fee-laden housing for assets "supported" by an it's-so-bad-it's-almost-funny Web site and horrific customer service. At its worst, they are, in my opinion, highly, highly unethical and possibly more than that.

NOT WORTH THE ONE STAR!!!!! Wachovia is THE WORST Bank ever! They have to date charged me over 600.00 in overdraft fees (in a little over 7 weeks) and cannot explain why they occurred exactly. I just cancelled my direct deposit because I will no longer let them STEAL from me again! I went to the Bank in my area to be told from the Branch Manager that they have to use this BS online tool and it will tell them how much money they can refund me. As I stood there he chuckled slightly and said that he could not refund the 595.00 that I was just recently raped of, but he could give me 35.00 back as a courtesy!!!! I broke and yes! I cried. He just smiled and said "I am employed here and it is my job to make money for the company." This is the WORST bank ever! I cannot even talk to a Regional because the do not have one currently until Jan.8...and the lady that has taken on the responsibility until the 8th is ON VACATION! How nice! I will make it a point to tell EVERYONE that Wachovia sucks!

They told me that you could download transactions to quicken and quickbooks for free from their website. However, for business accounts there is NO WAY to downlaod transactions without paying a $12.95 per month fee. Ouch !

Moral: DON'T USE WACHOVIA FOR BUSINESS ACCOUNTS FOR QUICKBOOKS.

Wachovia doesn't even deserve the one star rating that i gave them. I am reading the current posts and its like de ja vu. I HATE this bank I was with Bank of America for over 7 years and never had the problems i am having now. I switched to WAchovia because it was right next door to my office and more convenient for me if i needed to withdrawl money or whatever but im sorry i did. They have charged me SOOOOO many overdraft fees and can't explain to me how they happened. I was told by one wachovia rep that online banking is "very deceiving" and i shouldn't use it!!!! It's terrible. I'm going to be closing my bank account asap and im DONE with Wachovia!! THEY ARE HORRIBLE!!

Wachovia stinks. It uses the letter of the law to extract as much money as ppossible from their customers with onverdraft fees. I have had the same experiences as the other posters but I have a new example of their tactics. I got a twenty dollar haircut and left a 5 dollar tip. Not only did I get a NSF fee for the 20 dollars but the 5 dollar tip as well because the original haircut charge and the 5 dollar tip are not combined as one transaction. a twenty dollar haircut ended up costing me 95 dollars! Why do they even let you use your card for tiny purchases if you don't have the funds?! answer: so they can charge you ridiculous fees. I bought coffe on the way to work for 1.50. 30 dollar nsf fee. Pack of gum and water for 2.36 the next day. NSF fee 30$. thats 3.86$ in products and i was charged nsf fee of 70$. How is that legal? 20 times the amount i charged!! Im closing my account today.

For anyone out there that is thinking of going with Wachovia plese dont. I have been with Wachovia for Over 2 years and was charged over 1000. in overdraft fee's. Every week they would tell me the same thing. it was my fault. The last straw was just last week i checked my balance and was shocked to find i had a neg balance of $311.00 and they told me that there was $280.00 in Overdraft fee's well after yelling they game me back the $280.00 which then put my account in the good by 50.00. and i asked them how -311.00 when you put back 280.00 come up to 50.00 to the good. Guess what nobody could give me an answer. then i asked how come i was charged 280. in overdraft fee's when i had money in there and nothing pending. If they open your account they will still your money.

they are the worst in fees and charges and customer service as a reviewer mentioned plus: their fees practices are abusive and they have "zero" flexibility, they also play with your money as a bully and they have the longest clearance times in the industry (still abiding by the maximum allowed by law, a regulation written way before computers existed) and their credits unreachable due to overcautious securities not to mention the worst returns for investments. I banned this institution for personal and corporate use.

they are the worst in fees and charges and customer service

I wish I would read all about low life scam operating Wachovia bank This bank hold me hostage for two months using my hard earned money after clearing my deposited check from other financial insitution claiming problem endorsment. I force to proof that there is no alleged problem just Wachovia f..g GREED ! Who Name this low life Bank #1 in customer service ?

I too have been scammed! Wachovia steals from us everyday and is as we speak in meetings trying to figure out a way to steal more from us with fees. I have a solution. Turn it around on them. Use their weakness to better your own. Once you decide to close your account, make a huge deposit with a friends check. Then have your friend stop pmt after your funds are available and you withdrawl them, poof the check gets returned and wachovia is the one calling you for the money, feels great! I have done this and love that get even feeling. Infact I got them for 3 times the amount and feel awesome.. Do onto others as they do onto you. God bless the little guy with a brain.. AJ

Wachovia - there is no such thing as free checking. Those bastards stole thousands of dollars very methodically from me over the years - and had the nerve to tell me it was my fault. Recently, aside from all of the contested overdraft fees I have had from them, I had a positive balance. I checked my account the next day after nothing had been charged with my checkcard, and I was negative $115.00. The last transaction that went through cleared my account and left me with a few dollars in the positive. Then the next posted trasnaction was $105.00 in overdraft charges. Tell me how when I have +$10.00 I get charged for 3 overdfraft fees when there is absolutley NOTHING pending. I went to the Wachovia branch close to my work during lunch that day and was very upset with these charges. The customer service rep. there told me she could refund me $14 - and that there were no managers in that branch that day to override the rest of the charges. I closed my account and told them to eat the rest of the overdraft charges because it was not right. There has to be some department there which sits and watches people's transactions and deliberately takes money out in some crazy order so as to enable them to overdraft us. There will be a class action lawsuit, trust me. Bank of America did the same thing and settled out of court in 1999.

-Jessica S., Miami, FL

I honestly have to say that i have read some of these reviews and I can not believe this! I have been with Wachovia for about 3 1/2 years now and just recently i have had the same problem that every one else seems to be complaining about. They charged me 70.00 in overdraft fees that no one can explain to me how they got their. I had all my papers printed out and took them to our main branch sat in their for an hour and the lady could not tell me what charges caused the fees, because i had money in the account the whole time. The people that work for Wachovia have no clue how to do their job! I HATE THAT BANK AND AS OF TODAY, I HAVE CLOSED MY ACCOUNT. ** STAY AWAY FROM WACHOVIA**

Wachovia charges overdraft fee for an hold that was not charged!!


I was charged 2 overdraft fees for an hold and $1 something amount, which became negative 28 cents, so Wachovia charged $57 overdraft fee, 200 times the 28 cents!

Unlike Bank of America, Wachovia does not refund overdraft fees for less than $1.

Making profit like this is losing money, as I revenged by bloging and referring people to not become a customer or telling my friends to change the bank.

Very angry Wachovia customer.

Do not open your account with Wachvoia, safe you money, I open my account over the phone. I went to the location and deposited my payroll check, and asked them when my money will be available? I was told by mid-nite! However, I waited "COUPLE" more days, and then I started using my "DEBIT CARD" not even my checks for about 10 different items, such as may be coffee and some stuff at the gas station etc.. They all were less than $10 some of were only for $2, guess what! According to Wachovia somehow(no specific reason) it took them 1 week to deposit my cheque money to my account because I am a new customer. That's fine wih me, however they endup charging me $350 for overdraft fee becuase I used my debit card for those 10 transactions.
Safe yourself andy your money, when I asked them to refund my stuff, I was told "Sir YOU" with very aggressive and anger... You must do you check book every day... "You can't depend on us"
Right, don't depend on them when they initially said my money will be available by mid-nite.

I have been a Wachovia customer for a little over a year now...I do not know why I have been there this long. I plan to change banks this week. For those of you who think you are safe from overdraft fees as long as you have money in the bank...you are so wrong. I was charged a $35 fee when i had 4 dollars in the bank. I had not made any recent transactions, so there was nothing that made me go over...besides the 35 dollar fee. They never returned my money. Another example is just recently I made a purchase on debit for 9.54 and stupidly made another purchase on debit two days later for 32.52 which put me 1.63 over on my account. When the purchase for 9.54 came in I still had 30.89 left in the bank and they charged me an overdraft fee of 35 dollars which put me 4.11 in the negatives. When the purchase of 32.52 came in I was charged another overdraft fee of 35 dollars...does this sound right to any of you, I only went over once. I called and asked them about the first overdraft fee and the lady on the phone (who was very rude and made no sense at all) told me something really stupid about my first debit did not come in till after my second debit(which was made two days later) and after the 32.52 dollars came in I only had 7.91 left in the bank and then the first debit came in of 9.54 which put me over and that is why I am getting charged an overdraft fee twice. Does that make any sense at all? Could someone explain it to me better because i still don't get why I got charged a second overdraft fee. My husband later went into the bank to talk to someone in person (whom was even more rude than the person I spoke with on the phone) about why we are being charged two overdraft fees and he was told a different story that still made no sense at all. He tried to say that we probably had charged items that were still holding...well this excuse isn't true because we only used debit that week and those two charges already came in (there was nothing on hold). Then this guy tells my husband that this is our problem because we went over in the first place and he doesn't need to do a thing about it and he won't return our money and if we want to control our money better to use a register and don't depend on their website. Enough said...this is a horrible nightmare of a bank. I will never recommend this bank to anyone.

My story is more of the same that has already been posted. I, too, can accept when I have miscalculated and incurred some overdraft fees. However, it is all too convenient when certain holds are posted all at once to the account one week, causing huge fees, and the next week the same merchant hold takes days to post.

But today was the kicker: I scheduled an automatic bill pay with a pay-date of tomorrow. I made the appropriate deposit yesterday to have the funds in the account. The bill pay posted two days ago! This caused $175.00 in fees! I called customer service and was offered a $26.00 refund (no explanation as to this odd amount). My response was that it was unacceptable and I wanted to speak with someone else who could help me. The next representative told me she would offer me nothing because I turned down the $26.00! Calmly I asked her to explain herself and why my bill was paid early - she said that it was my fault for not having the funds in the account the day I set up the payment! I laughed at her and told her that Wachovia allows bill-pay scheduled up to a year in advance! She just repeated that I should have had the funds in the account the day I scheduled the payment, and I should not have gone by the date I scheduled the payment for. The attitude and hostility of the representative was also laughable.

Today Wachovia lost my business over snottiness and $175.00.

I cringe at the thought of Wachovia & I hate the day I EVER opened an acct w/ them. Just last week I had 3.80 in my acct & on the Thursday, I made a purchase w/ my card for 1.42, from the cafe at my job - I keep up w/ my purchases online & when I checked the next day on Friday, I saw the hold, leaving me an avail bal of 2.36. Well that same day, I got a charge on my acct for 7.99 which obviously wouldn't have been avail, but the merchant that took the $ wasn't even supposed to. I check my acct on Sunday, I see the hold of 7.99 giving me an overdraft fee of 35.00, ok that's cool, but Monday evening I check my acct & I see a neg bal of 110.00...I'm like what?? I saw the 7.99 posted as a charge on the Friday & it said the 1.42 charge was made on the past Saturday, 2 days after I actually made the purchase. I saw they charged me a total of 3 overdraft fee's...I was livid! I called them & I explained it's impossible I would have made the purchase of 1.42 on Saturday, b/c I don't work on w/e's & I spoke w/ 4 diff ppl who gave me the same script. They finally got me over to some acct specialist who explained they take the larger amt 1st...I'm like BS - not today, I told her that none of the other reps explained this & I haven't seen this even mentioned in my contract paperwork...w/ that she decided to credit me 2 of the fee's, but this is DEF not the 1st time it's happ'd to me!!

Wachovia is engaging in out and out thievery IMO -- the $35 dollar "overdraft" fees are incurred after the bank has conveniently witheld posting a transaction until the bank has created a situation in which the customers sees a certain balance, withdraws accordingly at the ATM, and then the balance "magically" shifts overnight so that the bank can claim an overdraft and charge $35. These people are so many shades of immoral and unethical there ain't a Crayola box in the universe big enough to color them in. It's revolting. There's a special place in hell for people like this. And the drooling cretins at the customer service call center -- my God! -- they should die of shame, they're so ignorant and unhelpful. If it ain't on the script, they just keep repeating what's in front of them even if it has nothing to do with the question. It would actually be funny just to call for sheer entertainment value if the fact Wachovia is stealing money from customers wasn't such serious business.

Yeah, I've been with them for 20 years now, lost my job, had 8, $20.00 checks bounce, then they hit me 16 times with a $35.00 charge, Wachovia bank of course.  Then the companies that I made the checks out to, got their money right before they zapped my account.  So that's $560.00, plus $160.00, and they do this kind of stuff to their customers with a smile;)  Guess how much they refunded me, $176.00, I guess not too bad, but wouldn't you think they would at least have some compassion and understanding and at least put the money back in my account and let me work out a payment plan, NO, they just assume take it right out of your account without your permission, as they did me!

Horrible costumer service, terrible online banking (Went overdraft a couple of times because they would say I had money in my account, when I really didnt) Their online banking is what got on my nerves, they would post my transaction like 5 days latter; not good if u consider that the point of having a bank is to manage your money better. And omg, their customer service, they would look down on me, as in like youre young, irresponsible, dont know how to manage your money I canceled my account (after paying $140 of overdraft, because of $8.00 I didnt have in my account) and now I have found a better bank. (By the way, if you ever go overdraft, they will probably tell you to stop using your debit card, use cash thats what they told me)

I hope that the authorities will once fine Wachovia Bank because its misleading policies. I just call the bank Ripoffvia. I wish I never opened an account with them...:(

Be careful with Wachovia's "free" business checking.

You'll pay $156 per year to download into Quickbooks.

Overdraft protection using a business savings account doesn't protect you from going below the minimum required to avoid service fees for your checking account. Since they also require a minimum amount for business savings, you'll pay two service fees if you overdraft and drop below the minimum needed for business savings.

If you deposit funds to cover checks but haven't given them several days to clear, they charge for that too.

Try finding a current schedule of their fees online. I had to go to the bank, and they had trouble finding a schedule there. It's confusing, and confusion seems to be their business strategy.

We're moving our business accounts at the end of this year to another bank  that doesn't operate like Wachovia. It's sad because Wachovia was a great bank before First Union bought them and took over.

Bad bank! They say there are no hidden charges associated with their "free" checking account, but in reality they charge you for everything. At the end of the deal you end up being charged a few hundred bucks on an average checking account!!! I have had several banking account in Europe and in the U.S. It was a mistake to open an account at Wachovia. Please don't make the same mistake! Stay away and find a normal and hones bank!

Our company opened a business acount and generously filled the account with thousands of dollars. When asked for a car loan we were told we did not have two years of financials(new business BTW). Ok we went somewhere else! Then I had opened a personal account there as well and I had my payroll checks direct deposited. They held my check for 24 hours even though the funds were only transferred from within their institution! There was no waiting on the funds to clear from another bank it was drawn on them and believe me there was plenty to cover my meager salary!

I hate WACHOVIA CAR LOANS. I have never been late in 2 years. They added insurance to my loan when I already had insurance. Now my payments are late with a $30 fee. They have yet to straighten it all out. And it's been going on for 32 months now. My insurance has faxed them my info several times. I HAVE INSURANCE!!! FULL COVERAGE! They won't help me..they say call back in 5 days everytime. I will refi but not witht them evr!!

I hate Wachovia. I can admit mistakes and handle the penalty but geeze! There are the smug who will say 'just manage your bank account better'. You know who you are and i dont like you either. A divorce or some other lfe altering event can cause havok financialy. You need humbling and try living like many of us do. It is not easy. You need some NSF fees. Wachovia makes so much free $ off the NSF. If this was abolished banks would probably file bankrupt. I have been charged NSF fees for a charge on hold for a week that dominoed-you know where I am headed- but get this, the hold never posted. This was my b-day present from wachovia. LITERALLY. thank you! I am looking at my account online and $70 NSF. Clearly I have a balance before NSF but I have 1 item on hold. Why 2 NSF charges? Because contrary to what I am looking at on the F-ing banks website, if u add and subtract this way it is different. The hold hasnt posted but a new deposit has. All other transactions from that day have posted so what the F? Is it there or isnt it? And how u like $35 NSF on a $1 purchase? Got to love it! This is um how you say.......robery? Why hasnt more been done by our elected 'representitives'? Could it be they dont truly represent the values and needs of their constituents? Could it be corporations have influence over decisions made by our government 'leaders'? Banks dont have to be accountable fer squat! I had a bank rep say my deposit is posting immediately. 3 days later multiple NSF. Thanx again! Why do I bank with these guys? Are they all the same. Hey I have an idea? Lets spend tax dollars to find ouy if Barry Bonds does steroids. Hey I want to pay for the incarcerattion of an NBA ref for 25 to 35 years for jacking games. Thank god M.Vick isnt killing any more dogs. These are all important issues. How about the 17 billion the banks make on NF fees? OVER 17 BILLION. Thats B I L L I O N !!!!! At the very least I hope the banks are taxed on NSF 'earned income'. Its criminal. My rant is over! Ignore the 1 star rating. I give it negative stars due to NSF charges. Yeah, like my bank account.

I Live with My X 3 years ago. We broke up, but stayed good friends. She had a problem with a previous account so she opened up a new account from Wachovia. To make a long story short, I woke up Friday Morning and found out 500 dollars was missing from my Checking account. I called up Customer service and they told me is because she went on default. I told them I never open up a joint account with her or did I ever sign up for it or talk to anyone signing up for it. The lovely customer service rep said that the only thing a person needs is my Social and they could sign me up for it. I told them that was unacceptable. And further more that she wouldn't do that cause we were still good friends. I ask to talk to her supervisor and they transfer me to the Fraud division. The SO call Fraud Division confirmed that they was not a signature at all. Or that no one has talk to them. So now they admitted that they messed up, but she couldnt do nothing so they transfer me to the recovery center. They said that I had to be there for them to add me to the account and they can't see what the fraud division could see and that she would give me half my money back for 7 days and that was being "NICE" to me and she didn't even have to do that. THen I explained to her I never signed up for this account. She said tough reported to the police. To play along with them I said ok, but the police would need some proof that someone acted like me. They said we don't got that and hung up on me. It is hard to believe that you can sign up anyone at anytime if you have a social from someone. Wachovia let me down. At one time I said I been a customer for over 15 years don't someone care. I GUESS THAT ANSWER IS A NO!!!!! WACHOVIA SUCKS!!!!!! I WILL NEVER BE TREATED LIKE THIS AGAIN. Good bye!!! They took my money and treat me like crap on top of it. Really sucks when you get treated like crap when you do nothing wrong

Wachovia as of Feb. 2007 has changed policy. NSF fee charges is now considered a new revenue generating activty that branch managers will be docked pay if the refunding of NSF fees exceed internal set threshold levels. I was hit with 7 x $35 during our move from one house to another. I reccommend choosing Wachovia if you like fees and low interest rewards on your hard earned invested cash.

Gone are the days where banks earn their revenue by offering competitive returns on investments and costs of loans.

Now they are selling mutual fund investments that pay Wachovia and charging fees if and when they can.

  I finally figured it out .All of these months I kept overdrafting my business acc and couldn't figure out why . Well last week after attempting to make a purchase on a website for my sams club acc my card was declined so I repeatedly attempted it. later that day I log on to balance my Wachovia checking acc and there are a total of 11 transactions placed on hold that say sams club . well 6 of them were for 35.00 each and the other 5 had 0.00 amounts . But I had to go to sams and pay that fee because my bank was declining my transactions online /. So 35.00 times 6 = 210.00 being held out for transactions declined . Well those funds were never taken all the way out of my acc just places on hold but they were on hold for 3 days . So if I had been down to the dollar on my acc and bot had any extra money can you imagine the items I would have paid NSF on or Returned Item fees ? All for money that I was declined to use but was held out of my acc for 3 days . OK I let that go . and didn't think much of it until today . I log onto my acc to balance and it appears that my insurance payment which I made over the phone and only had to give the number out once and recieved an authorization code for one time is on hold not once but twice . Hmmm 210.00 which is my insurance payment original amount times 2 = 420 that is 210 not budgeted for being held out of my buisness checking acc . Once again if I had been down to the dollar today or yesterday that 210.00 extra could cause a mess . So after looking at My past bank statements again to figure out how I overdrew my acc so much the last couple of months I am totally clueless because I don't show a neg balance anywhere but I sure was charged alot of fees for being overdrawn and I think this is why . But of course Wachovia says it is the merchant that processed it twice . But only one of them are deducted from my balance when all is said and done . How convient not to mention I had one of my ladies Payroll checks returned last month but there is no record of it coming through my acc ever . That's still a mystery .

DId you also know Wachovia customer service informed me that they will process your transactions from greatest to least . so if you have 100 in your acc and you did trans for 30 , 40, 60 . 15, 12 .  god fobid if you forget that you did the 60 they will be processed like this 60 ,40          30 15 12   so you will recieve the maximum fees 35 times 3 transactions instead of  12 15 30 40     and then one 35 fee . I was told by Customer service this is how they make their money . Go figure . Customers first . NOT No wonder why .  I am going to write the attorney generals office Monday . I printed the trans that are on hold on my acc this time so I have proof it is happening . See when the trans actually comes through the hold history is deleted .

Highly recomended. Not problems so far, whcihc is amazing for a bank.

Okay, I read through thread of posts here concerning banks NSF fees etc and Wachovia. I like the one with the nickname "Walk-over-ya", couldn't be more fitting. I agree with those that suggest managing your money well and handling your accounts properly. I HIGHLY disagree with those that were low enough to suggest people are ignorant, they are not, they are just humans that make mistakes. I also feel for those that have suffered the NSF/Overdrafts fees, to the point of losing utilities, child support, money for food etc.... The account holders are not the only ones suffering when there is lose of income to NSF etc...fees. Everyone who depends on that person does also.
I personally think that this NSF thing has become quite a racket and apparently, so do some other people. This is taken from Clark Howard's Website. He is a talk show host that talks about managing finances: *He notes that the banks have made $17.5 billion dollars as reported in Congressional hearings.

"Jul 27, 2007 -- Banks purposely ripping you off with overdraft fees
Some bank accounts charge you a fee just to check your account. A call years ago spoke of getting hit with an overdraft fee, even though they knew they had a good balance; was this a clerical error? No, it's a new strategy in banking that tricks people into overdrafting their accounts so that the bank can charge them. Banks used to reject transactions that they knew would cause an overdraft. Not anymore. Many banks now purposely approve transactions that they know will overdraw your account. According to Congressional hearings, banks made $17.5 billion dollars due to this! Even worse, many banks use software programs to see what will cause the most bounced checks, or give you false balance reports at ATMs so that you you'll overdraw! Clark thinks a bank should at the very least inform you that they're going to try to rip you off by approving transactions that will cause overdraft fees. You now need to take additional steps to monitor your account as closely as possible to avoid getting ripped off."
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I personally am considering filing a class action lawsuit, to get banks to refund fees and to change their policies. In the meantime, I am NOT using a debit card anymore...........it gets you everytime. Nor am I writing checks or having any type of automatic payments drafts. I am finished with that. I will withdrawl my money the day my direct deposit comes in, get free money orders from AMSCOT and pay a little extra in gas to drive around town to pay my bills or I will get a "money gram" and pay my car payments/mortgage that way. I am a well educated person with a highly skilled professional job. I never intended to manage my finances the way I just laid out, but you gotta do what you gotta do. A combination of my fault and their tricks has lead me to this way of life. I think I might like it.

I had a bank account with Wachovia for 4 years I had my child support payments direct deposited. They closed my account and charged me $40.00 fee. So 6 months down the road I finally get a child support and I forgot that I still had direct deposit at Wachovia they reopened my account and took the $40.00. Well back in March my account was closed again and I finally got a child suppoet payment I called on their automated system and my account keep telling me I had 0.00 in account so I finally got a hold of a live person and they told me oh yes it was direct deposit but we sent it back to domestic relations because your account was closed the check was direct deposited on June 7, 2007. So I called Domestic Relations to find where my money was here bank did not return my money to Domestic Relations. Instead they took $40.00 out of my check and sent my a Exceptions Refund check for the remainder which I just got in the mail today June 25, 2007 so they had my money since June 7,2007 this money was a very large size. But did not open my account up again like they did before. Are they allowed to do this.

  OK all  banks charge over draft fees for items that can not be paid in full when payment is being requested. And yes it sucks they charge a fee for ea item, but you shouldnt be using money you dont have.

And to my knowledge all bigger banks post highest to lowest (I know BOA does) they tend to do this because the bigger percentage of customer would rather a small debit card ourchase over draw their account than have a mortgage payment get rejected and returned causing you to be late and effect your credit rating.

Now you may not agree with it but if you know your bank does this, all the more reason to make sure you dont overdraw your account right?

Banking really isnt a hard concept to grasp. If you only have 50.00 you ca not spend 51.00 or 75.00 you can only spend 50.00 and if you spend more you will have a fee.

So if you dont want to pay fees dont spend more than you have. And how do you ensure you dont go over?

Well keep a register or ledger with you, and every debit card purchase, atm with draw, automatic payment,check you write or deposit you make write it down as you do it and either add it or subtract it from the previous balance, and before you do the next check the register to see if you have enough, if not then dont do it.

Remember when you swipe your debit card, the bank is approving that transaction based upon what it show at the very sec, so if there is an outstanding check that hasnt come in the bank doesnt know it is a factor to your balance at this point so they dont know to say no to the debit card purchase. This is why we need to take ownership of our accounts and how we spend our money.

Only we know what we spending our money on as we do it, the banks only know as the items come in, so if a compnay is slow to collect the bank is not at fault for allow other things in or approving them.

Please see I am not trying to mean but trying to provide you with the knowledge I have learned by having an account for 30 yrs. 

I don't know how they are in general, but I refuse to use one where I live. People keep hitting them up and rigging the ATM's to steal your personal information. No kidding - we have at least 15 diff. types of banks here, and only Wachovia gets robbed or tampered with.

My problem with Wachovia is the fact that they will charge an NSF without actually covering the charge. For example, if I go to the gas station and there is $10 in my account and I use $15 in gas and that charge is processed Wachovia will cover the extra $5 and charge me an NSF...that is fine and I have no problem with that because it's my fault. But if I have an auto draft come out of my account like my power bill and there is not enough money in my account, Wachovia will not cover the difference, the draft will fail and Wachovia charges an NSF fee of $35 PLUS a $20 returned check fee from my power company or whatever company tried to withdrawal the money. So basically Wachovia is charging me a fee but not providing any kind of service. So I am still responsible of paying the company that tried to auto draft, the $20 returned check fee AND the $35 NSF and Wachovia did nothing to assist me whatsoever. Not very customer friendly! This is the first bank I have had that does this, also I am a scared of their "questionable" business practices...be wary of this bank.