Crossloop is venture funded startup in Silicon Valley that provides:

1) a free, award winning, desktop software that people can use to train each other, collaborate, do computer support etc

2) a Network of over 14k+ technical experts that can help with computer problems or train customers on anything remotely from products like Photoshop to social media to antivirus problems

Crossloop software has received awards from LAPTOP Magazine for 2008 Innovation, Top 5 Downloads from CNET for 2007 amongst other great reviews.

Crossloop service has been reviewed by many credible national outlets like The Wall Street Journal, San Jose Mercury News, VentureBeat, BusinessWeek, AARP, PC Advisor, Computer World, CNBC, Fortune and many others.

For more information about how the software and service works please check here: http://crossloop.com/help/help_home