RateItAll: The Opinion Network

Poor spam filtering and constant barraging to obtain email details by a site claiming you have won an item every single time you open an email. I am cancelling.

Good when they work, but of all the different mail sites I've used they are the only one to go down for several days without any explanation. I'm primarily on hotmail and yahoo as well as a school account in addition to mail.com and not one of those others ever goes down for more than a day, most only go down for a few hours.
Mail.com has gone down half a dozen times in the several years I've used them, usually once a year for a few days. It may have gone out longer but when it won't come up for 2-3 days I don't bother checking it for a while.

This recent outage means I'll keep it only as a backup, I recently used it to list craigslist stuff so I wouldn't get spammed more on a primary account and now I'm possibly losing buyers.

i've been using mail.com as premium subscriber for many years and the occasional unexplained "maintenance" interruptions were simply irritating, but now becoming very frequent they are an intrusion. i'm very reluctant to switch email providers but finally considering the move. also the shoddy and distracting homepage is for what purpose?!

as well i switched from mail.com to gmail.com quicker not down as often and POP access is free on mail.com it is a premium service which i dont pay for email f that sh*t

slow, no POP, and ads everywhere on mail.com
butdamn if it doesnt sound good ********@mail.com

worst email ever. sever is always down. full of spam everyday.

I`ve used mail.com for 5 or so years now. Signed up as a paid member a year ago. Problems regarding site maintenance never bothered me much - only a few hours here and there. I pay for an ads free service but recently they`ve started adding news links to the pages and sending me mails advertising products from their sales area. News headlines are basically the same as advertising - unwanted clutter, or even worse - NEGATIVE clutter. I contacted them and there is nothing they can do. Gmail is the way to go.

The two posts prior to mine (oSA8sdoSA8s and VhFhxdVhFhx) are Outblaze corporate hacks who are paid to say that Mail.com is a good service. Outblaze (Mail.com's parent company) has provided a substandard product since its acquisition of the Mail.com domain and its subscriber base some 5 years ago. It is buggy, slow, and is always "under maintenance".
You have MUCH better choices! Gmail, Yahoo!, etc.

Been good for over a year that I've been with them but now I'm having problems. The service seems to tank on the weekends. Messages are delivered days later or even not at all. This is just an unacceptable situation. It's like having a car you depend on to get to work but you're never quite sure if it's going to start or not. Add to this no information on their web page about what's going on. Sorry to leave because I had a cool email address but having no reliability of service renders everything else useless.

Lately, on and off the dialog box for entering the password on mail.com does not appear. I simply cannot get into my mail. My computer crashed recently, and I needed that web-based e-mail to contact people, as I was traveling internationally. Damn good thing I recently got Yahoo as a back up...out of a mistrust for mail.com. I got mail.com only to receive propaganda e-mails from a company I worked for. The company was just as bad as mail.com and they never could get their e-mail going. Two losers for the price of one! One star is way too many to rate mail.com.

Worst E-mail Service of all time!

Mail.com not working again! No status on their home page as to what the problem is. It was down two weekends ago from Oct 13 - 15 2007. It went down this past weekend, starting on Oct 20 2007 and as of today, Oct 22 2007, it's still down. I've been a member of mail.com now for about 7 years. Most of the time, they're dependable. But lately, I've begun to question my loyalty. I realize problems happen but keep me in the loop as to whats going on. Since I can't get to my mail, put something on the mail.com home page to let us know whats going on and the estimated time on when it will be up (i.e. fixed). Once its fixed, send out an email to all members to let us know what happened. Positive customer relations go a long way!

Mail.com has become a total joke.For 2 weeks now i have had nothing but hassles reading and sending email.I now have gone to gmail and are very happy.Avoid Mail.com,it is a useless email service.

I wish this site had a negitive star. I made the mistake of not writing down all my email contact information. I had a check that was time sensitive (17.5K) and I could not get into my email account to get the contact information. I tried calling everyone, even Hong Kong. I told mail.com I would pay the wages to get someone in to fix the problem. I know I should be wacked for not keeping the info in another form but these folks have honestly treated me pretty good in the past. Turns out I have lost seventeen thousand dollars. God I learn the hard way.

Also having problems with Mail.com. I could log in till early Sunday morning but got the "maintenance" message after that, then for the last few hours I've been able to log in. I can now send messages but not receive them (unless they're backed up in a queue somewhere). I've been with Mail.com for 11 years now, and had periodic problems which have always been resolved. I've generally found the techical staff ok in responding (although it can take a few days) and have been given discounts from my premium account as an apology on a couple of occasions. I'm hoping this isn't going to last too long... I didn't have any trouble lodging a complaint with tech support so we'll see! After 11 years I REALLY don't want to switch...

It's Monday 10/15/2007 and I am having the same problem with not being able to access my mail since friday. I have had periodic problems with Mail.com, and have been using this service for over five years. All in all it's been ok, but technical support is non-human usually. My mail is critical, and you can imagine the hassle telling everyone that sends you mail to change the address...

mail.com com sucks! Stay away from this half-assed outfit. Go with gmail instead. The reliability at mail.com has always been a little dodgy, but now the brainiacs at mail.com can't even get the site to work anymore. Like everyone else I have not been able to access my email for the last 2 days

I haven't been able to retrieve e-mail from mail.com for almost 2 days. Their useless support page doesn't even work. I have sent an e-mail to Outblaze's tech support. I have recently relocated from Canada to Hong Kong so I might just call up Outblaze's office and see what in the World is going on with that company. But to be honest, I think it is really time to switch to another e-mail service provider... I am sorry to say. :(

I'm with the last two posters. I haven't been able to access my account all day long today with no response from mail.com after I emailed them several times. I've been with them for almost 10 years but I guess it's time to move on....

I have been using mail.com for years, lately though the site always seems to be under maintenance. For the last 3 days I haven't been able to access my email... this is ridiculous

"Site is under maintenance, please try again later."

I have been getting this error for TWO DAYS. Fortunately, I have other email providers, but Mail.com is easily the dregs of the bottom of the barrel for email providers. Yahoo has NEVER shut their email service down completely foe "maintenance" and yet Mail.com does this regularly. What server are you people in Hong Kong hosting this on? A 386DX25 running Windows 3.1?

Is mail.com dying? I've been a user/subscriber of mail.com for almost 6 years. It's been a nice easy to use, web-based email access service for me. I decided years ago to upgrade to their premium service since I didn't want the pop-up ads and added advertisement on my my outgoing mail. In the last several months, mail.com appears to be morphing into some sort of yahoo portal copy. As a fairly long-term customer, I've seen no survey asking what kind of product/service I want from mail.com, so I guess they're just looking at increasing revenue by copycat. The upgrades that mail.com has been unfurling have been laced with some bugs - mostly delays of basic service access. Their latest (as of Sept. 28, 2007) are causing significant problems with just accessing a mail.com email account. Sad to see another great start-up web service fall prey to corporate greed. A few years ago, I would have rated mail.com a 4-star service. Now I've adjust to 2-star. Hopefully, it won't fall further. Don't hold your breath though.

Mail Dot Com Blows Goats for a Nickel a Herd!

I wish I could translate that sentiment into Mandarin Chinese because of course, Mail Dot Com's parent company is OUTBLAZE, based in Hong Kong. Without question, the shoddiest provider of value-added email services on the planet.

If this thing let me, I rate it MINUS 10 STARS and put the thing out of its misery.

I currently cannot send any email from any mail.com account that I have access too. That includes mine and several of my friends. I thought someone was intercepting our emails but now it appears that it just might be the site. I am not too familiar with mail.com and guess I will go back to using yahoo.

great service. very informative. great site.

highly recommended.


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www.blueraincafe.com
home of great coffee
all organic, fair trade and shade grown

I have been a "Premium" Mail.com customer for about four years now and until 9 days ago had no probs. I use it to forward my mail to my current ISP, so when I change ISPs I only have to change my forwarding address at Mail.com. I use Mozilla Thunderbird and love it.

Despite 3 query emails seking to know if they've gone broke or what the problem is, no answer. You can only contact them from their website and I have sent emails from both the mailbox site and their corporate site. No response either way.

As disabled person living in rural Western Australia, I largely rely upon email and broadband internet for outside contact. It appears I will now have to cut my losses, lose my subscription price and start changing email addresses with all my contacts around the globe. I will lose a lot of emails in the process and am not a happy puppy.

As an ex fraud squad detective, I HATE being scammed and can't help the feeling that this is of that order. Also, lately I have been bombarded (up to a dozen per day)with Nigerian and other nationality bank scam emails. I still can't figure out how anyone with an IQ bigger than their shoe size gets sucked in by these semil-literate morons. Probably down to the Gordon Gecko syndrome, "Greed is Good - Greed Works". It seems the same applies to the uncommunicative cretins who run Mail.com.

Mail.com SUCKS.

If that doesn't say all you need to know, then here is the rest of the review. I haven't been able to receive email at Mail.com for one of my accounts for 5 days and counting. I can log into this account and send email (allthough it is very slow), just not receive. I've sent three trouble tickets, and even sent one from another account to no avail. I've sent two emails to their corporate site. No answer. There is no way to contact anyone at this site other than through form emails.

This isn't my first rodeo with this jerk provider. About six months ago, they deleted all my stored emails. The mail was restored once I sent in a trouble ticket.

You might be saying, "Why trust these jerks?" I don't. I let them handle some of my low priority conformation notices. Now I have to go to all my login sites and change the email address. Just like the registration email for this RateIt site.

You might be saying, "Just move on to another free provider". I have. I like Google mail, but Yahoo, and Hotmail look like good choices.

The moral of the story is Mail.com sucks and they should be put out of business. I give them a negative five stars.

I've had an account with mail.com for at least 7 years now, and my main complaint is their inability to effectively filter spam. I also vaguely remember being annoyed by ad banners and po-up ads back in the day, but the capabilities of the Firefox browser with the Ad-Block extension readily cure those problems. Their servers do move rather slowly on a regular basis, and sometimes their service is not available for short bouts. These days, I only use mail.com to sign up for sites and services where i fear spam bombardment, and do the majority of my business elsewhere.

problem trying to login...

Mail.com should buy the URL "crap.com" and transfer their services over there. At least it would be more fitting. Case in point, I haven't been able to login to my mail.com account for over a day now. I can see being down 20 minutes from time to time, but this is re-cock-u-lus. Game over Mail.com... I'd rather use a pair of tin cans and string to get my messages. Plus, it would have more utility than their site cause I could at least hang myself with the string when I get frustrated, which is more than their service can provide. Warmest Regards, Disgruntled Ben

The WORST e-mail you could ever get. It makes no sense and I don't see why they're still in business. You can get great free e-mail at Yahoo, Hotmail, Google and more, or you can go to mail.com for the slowest, most unreliable service possible. Expect pop-ups, failures, cheap presentations.

A shame!

The portal for Mail.com annoys me for some reason, but I did appreciate being able to choose any of a number of extensions for my account (my favorite was @mad.scientist.com). Also, you can not use this program with a desktop mail client (as far as I could find), which made it totally useless for me except as a junk mailbox.

This was the first email service I used for personal email in the mid-1990s. I used it regularly until they "upgraded" the service. I then found that they had lost all my emails. I spent months in futile correspondence with them as they promised to restore the lost emails. In the end they told me in 2001 that they were unable to do so. I am still trying to get them to admit to having lost my vital information, but they now say, sorry, that was several years ago, so they won't do anything. This company seems to have no sense of responsibility towards its customers. I later switched to Yahoo! and have been using it daily for several years. Yahoo! has kept all my messages through several upgrades. On the other hand, as I stopped using the Mail.com service they deleted even my recent messages, which they say they do if you don't log on for 60 days.

5 Days and No Email? The site seemes to have fallen off the face of the earth for the second time in about a year. Every site keeps multiple email addresses on file. Nearly a week has passes and the mail.com team has not bothered to tell us when the site will be up and running again. F- the people who blaim this sites lack of preformance on it being free. Try GMail it will never disapear, show you a pop-up, or tell you that your box is over quota.

MAIL.COM SUCKS. I had four sites with this fourth world company up until today. In have not been able to access one of my accounts for four day now. I have sent in 5 trobule reports and all I get is their automated reply. There is no way to contact a human to get a resolution. Two of the other accounts have become so laborious to access that it is not worth the effort anymore. Again, I have sent in comments regarding this issue and same result - the automated response. Go to Lycos, Yahoo, or Operamail. You can get in touch with a human at these sites if you have a problem. It would be worth the effort to start a campaign to put mail.com out of business except they would just start another schlocky service under a different name.

I very much dislike mail.com. As a matter of fact, it completely sucks. When I initially signed up with this free email service, it was good. As time went on, however, more and more flashing banners with half naked folks started to appear, and the service started to slow considerably. Then, while checking my mail one day, I was redirected to a page full of banners that demanded my attention by making me have to click a "no thanks" button before proceeding (excruciatingly slowly) to the message that I actually wanted to go to before being hijacked. I decided to write this post when I needed to find a single email from a particluar individual that was sent to my old mail.com account about 1 year ago. I do not use mail.com now (except for a drop box), but I needed the information contained in that single email. Well, I had more than one email from the individual. After I did a search and mail.com took it's 5 minutes to pull up all of his emails to me (I have a broadband connection, by the way) I had to go through each individual email in order to find the right one. I would look at the email, then have to click my browsers back button to go back to the list of emails from this one person. Well, every time I try to go back to the list, I get that stupid page full of banners with the "no thanks" button on it. And would you like to guess what happens when I press the "no thanks" button? I get redirected to my inbox and have to do the 5 minute search thing all over again. After about 20 minutes of what could only be described as "what the devil does to those who go to heck" (I don't actually believe the devil does anything to people in heck), I finally located the correct email, fell on my knees and praised the god of technology for directing me away from this email provider the year before. Sure, it's a free service. But I would strongly encourage anyone considering signing up with this provider to go somewhere else. I have a free gmail account that blows mail.com's doors off. Even yahoo! has a better mail program (not as good as gmail though). I use my old mail.com account as a drop box only, when I need to sign up for something but don't wish to get spammed (like when I signed up @ rateitall.com so I could submit this review) I think the only people who still use mail.com probably only do so because they do not have the time to switch over to another service, or have been using it for so long they do not realize that there are other free email providers available that don't stink.

The Yugo of e-mail providers. . .

Reading these reviews makes me wonder if I'm using the same service. I've been using mail.com as my primary email for over a year now with no problems whatsoever. It loads fast, has excellent options available, has never once been down (it's accessed several times daily) and no mail has been lost in or out. True it has ads that you must click through but it is a free service. I am so satisfied that I will upgrade to one of their premium packages and then...no more ads. If I am somehow unsatisfied with the premium account I will edit this review. But as it stands, mail.com has been my best email account to date- and that includes the ISP provided ones. Recommended.

Worst service ever. If I could give it no stars I would. I would like to cut my losses and get a new email account but I have been unable to even acces the mail.com homepage for 5 days now to get my address book. All incoming email are being returned to sender as undeliverable.

This is absolutely the worst email service I have ever used. Period. Slower than plate tectonics. I was essentially trapped into using it - started an account before they became a pay service, and I had already put the "mail.com" address on business cards, etc. So I had no choice. Isn't there anything illegal about that by the way? Seems like it should be - they essentially have next to zero incentive to improve their service since all of the free (original) subscribers are belted in. I would really like to figure out how to start a class actions suit against this company. Any bored lawyers out there???

The site STILL sucks! I was also forced into it after they bought out Iname. People always tell me their mail gets bounced back as undeliverable. The site is always down for maintenance. Banners and popups fill your screen. And slow would be good at this point! Try Yahoo?

I was forced into using mail.com after they bought iname.com. I had been using the same email address for ages, so kept with it. The site is horrible now, full of pop up ads and vibrating banner ads that attract your attention away from your mail, or just annoy you when you are trying to do something. The site is slow as death, I get a lot of complaints from people that mail gets bounced. Overall it's an annoying site that hopefully will end up getting bought by someone who knows how to run it. Avoid!

Horrible, too many ads.

It's never available, popups and junk. Very unreliable. Hotmail is better

I currently use mail.com as my primary email address. It is almost as fun as stepping on a rusty nail. You get a click-thru ad whenever you try to open a message. Just opening the site brings up about 4 pop-up ads. It is EXTREMELY slow, especially when sending attachments. All-in-all I'd say it rates right up there with getting your pubic hair caught in your zipper.

A spammer's heaven.

I always seemed to get spammed by people with Mail.com accounts. Probably totally coincidental, and this is probably an unfair rating, and in the nature of full disclosure, I have never used this service and never will. I am just tired of the Mail.com trolls.

Mail.com is a great personal mail service. I like the way the site looks and the navagation is quite simple, alot like yahoo mail. I also like the fact that it can display all the avalible folders for you on the side bar. The message retrieval is nice and the options for viewing are powerful and simple. You can define how many messages that get shown on 1 page, thta makes it customizable for those who want to load just a few at a time can don so without slowing the internet connection down. If you want to view all your messages you can do so by getting into your preferances.The options are very nice and they give you alot for being a free service. I really like the fact that it has a 20MB mailbox and it allows you to have as many folders you want in your account. The only gripes I have are that they have the site under construction quite frequnetly and I can't access my account whenever they have a site problem. They do need to leave things alone with thier servers. I also think they need to decrease the amount of advertising on the site. I don't need to see 4 pop-ups and 3 ads on ths site. It bogs down the connection but Mail.com is great mail provider and I love the service there!

As I understand it, Mail.com was bought by Net2Phone and then everything went wrong. I had problems with both of my accounts, which are set to be forwarded to my current ISP. On my first account, some messages were lost and others took a couple of days to get through their servers. To their credit, this account is now working normally. However, my second account is not working correctly, which has caused many messages to be forwarded to an obsolete address. Their servers seem to be ignoring my setup instructions. I respect that they are admitting their problems in their FAQ, but their problems have gone on for months and it takes a long time to get anyone in support to answer. I give them a bad rating instead of terrible because one account is working properly.

Good but not great is probably the best way to describe this service. Here's the thing it's free E-mail so that's great! and you can access it from anywhere and choose the second half of your address from a long list of domain names that they own such as Jack@usa.com or Jack@dentist.com or Jack@mail.com etc. etc. a lot of the names are personalized to careers etc. So all of that is great and all and maybe I'm being a little overpicky here but they are ssssoooooo slooooooow. It's like signing on is an eternity and sending an E-mail? Forgeda bout it. You can almost see each individual byte as it transfers. Overall a very good service and certainly useful, just slow.