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Match.comGet Rating Widget!

Overall Rating: 2.20 based on 112 ratings
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Match.com features anonymous email, relationship advice, and date ideas. (Add picture)

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Reviews for Match.com  1-70 OF 89  ( NEXT 70)

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ihatematchdotcom (0)
11/17/2008
BEWARE! I agreed to a three month subscription which expired 6 months ago, then I get my credit card bill for october only to find out that they have charged me another $55! Upon calling them, they told me that I was subject to renew of my subscription when I agreed to sign up. I never read any of this in the "fine print!" They also refused to give me my money back and wished me the best of luck over the next two months of my subscription for which I DO NOT WANT!

  (1 voted this helpful, 0 funny and 0 agree)
Janef (0)
10/28/2008
They send you matches which are people who are not interested in you (i.e., someone looking for a younger person than you) - they automatically renew your subscription without notice and will not refund when requested. The 6 month guarantee is bogus - you have to send at least 5 emails to 5 different people every month in order to qualify (not advertised, of course!)

  (0 voted this helpful, 0 funny and 0 agree)
lesliefu1 (0)
10/12/2008
JOE EBENROTH- Beware Girls! He is a Con Artist! (JOESPECIALIZED)

  (0 voted this helpful, 0 funny and 0 agree)
MM01 (0)
09/07/2008
A guy I know, serious personality disorder gets a new woman on Match.com before the last one he got finds out he's a con artist, liar, manipulator and knowing spreader of veneral disease. Match.com has been his hunting ground for victims for years and he has successfully conned about 10 women finding them on match.com. Lies about his age by 10 years and wants women who earn good salary. Check him out. He goes by M*TAK**TIC for years on Match.com. I changed my post as suggested by the match.com police who blog this site, but I feel it's a civc duty to warn other women that when discoveries like this are made on dating sites. As manys experts will tell you, can be a very dangerous place to display your personal interests and preferences to potential predators like this one.

  (1 voted this helpful, 0 funny and 0 agree)
Concernedtoo (0)
08/17/2008
Extremely shady business practices. Free Trial is a scam - you don't get 3 free days of service you get three *additional* days of service but are still billed the full amount. No refunds, no cancellation and suspicious billing practices. I smell a huge lawsuit!

  (0 voted this helpful, 0 funny and 0 agree)
Johned (0)
07/21/2008
Many people have also lodged complaints against match.com at www.consumeraffairs.com. Yet the issues seem to be ongoing. Just goes to show match.com is not at all concerned about customer care/service because it is too busy charging customers' accounts when, in fact, subscribers are looking to cancel.

http://www.consumeraffairs.com/dating_services/match.html

  (0 voted this helpful, 0 funny and 1 agree)
CNStarz (0)
07/18/2008
STAY AWAY FROM MATCH.COM!!!!!! I rejoined and signed up for a 3 month subscription, which was fine- no good prospects, but what did I expect, this is Internet dating after all... The problem occurred when they automatically resigned me for another 3 months (without sending me an email 1st- and I could have sworn I checked the box that stated NO automatic renewals). I then became bombarded with emails, winks, etc from people over 400 miles away. I emailed one of the gentlemen who confirmed my suspicions and informed me that yes, I am showing up in their local searches. I called customer service with no response- they always blame the men...This problem is continuing with more emails from men stating that YES I am showing up in their local searches, so I called again and this time asked for a refund since this is clearly an issue on their part that has not been corrected. I have had no satisfaction with the customer service, nor any help fixing my problem. Every time I contact customer service I am told it is an error on everyone else's part- not theirs. I wish they would step up and take responsibility for their mistakes. But of course we all know that if they did they would have to refund money and well that's were the issues lie. They will NEVER issue a refund- even if it is their fault. So for that reason I say AVOID MATCH.COM AT ALL COST!!!!!!!!!

  (1 voted this helpful, 0 funny and 1 agree)
CelestialCin (0)
07/08/2008
I joined match.com genuinely hoping to find some interesting/attractive people with things in common from my area, I did become a paying subscriber and I think I become more enraged with them on a daily basis..

When I joined and read the terms and conditions it said nothing about much of which are my complaints. First off: you cannot post ANY pictures with any sorts of logos on them or trademarks, website names, etc. Well, I do some modeling and most of my quality pictures have those on there. They are truly and honestly pictures of me and its plain ridiculous!! That they won't allow them. Second thing about the pictures is...you basically can't have any full body pictures?? They dont like them and deny many of them and don't even give you the option to use them as your main picture?? You have to use a close up of your face as your main pic and they even CROP your main pic automatically for you without your choosing..Third thing about pictures: They have approved and accepted my main profile pic twice and then the next day its just gone?? Not even in my pictures at all! No notice or anything! With another pic that was not of my choosing as my new main pic!

Secondly...all web addresses, email addresses, ANYTHING of that sort are completely blocked on that site!! So even if you, yourself choose to give somebody your email address or myspace address, etc...even just suggesting a random site to visit!! It wont go through...you are basically forced only to communicate through their site only.. I can see how these can be safety measures, but I think it should be a persons choice to give out your myspace address, etc..

And NONE of these were listed in any sort of rules or anything until AFTER I made my payment. When I contacted them and told them I was extremely unhappy with these restrictions and asked them for a refund because I was not aware of these restrictions before I paid, of course they told me absolutely no refund was to be given.

And LAST...I dont think this is really related to how the website is run but...it seems there are a lot of pretty ladies on there but not too many great looking guys?? Lol! Maybe its just the area that Im from, but uhh...yeahh. And guys that don't fit in my matches!! Keep messaging me...especially older guys that were wayy outside of my age range...kind of creepy..

Anyways, if I could go back I NEVER would of paid for services that restrict me in so many ways!! No luck so far and it seems every time I sign in I just become aggrivated...my suggestion to the person who is looking to sign up!! DONT DO IT!! Try to find a similar free site to join first and see if you like the results you get.

  (0 voted this helpful, 0 funny and 1 agree)
bobh63 (0)
07/07/2008
After reading these comments, I signed up for match.com and plentyoffish.com simultaneously to see how both compare. Match.com is known to be one of the largest reputable paid on-line dating site while POF is a non-paying site with not quite as members. Based on my findings, I got more reliable stats from POF vs. match.com.

For the record, I'm not affiliated with POF, nor am I endorsing their services, but based on my experience, the hits to my profile on POF seem more authentic.

Just so we can compare apples to apples, I posted the exact same profile on both sites and did not post pictures. I also did not pay for my match.com subscription but just created a profile.

It is interesting to note that my profile on match.com received exactly two hits per day except on weekends and holidays where my profile received zero hits while the pattern is more random with POF. So, by the end of 7 weeks, I have 80 views on my match.com profile while the POF profile received 7. Out of the 7 hits on POF, I received one connection; whereas, on match, I received 6 emails and 4 winks.

To make things more interesting, toward the end of weeks 5, 6, and 7, one email would disappear per week from my in-box on match.com. I'm not exactly sure why this happen and would like to inquire if anyone else is experiencing these same issues.

While emails were disappearing from match.com, the winks increased. Since, I'm not a paid match.com subscriber, I cannot read the emails, but I can view profiles of those who winked. All profiles who winked had fuzzy, doctored up picture(s) and poor spelling and grammar in their usually brief one paragraph description of themselves.

It could be the collective activities on match.com are coincidental, but the consistent and identifiable patterns are too evident not to notice. My interpretation of this is that the hits on match.com may not be from authentic members. Although there are varying degrees of authenticity that comes with online dating sites, in general, the collection of responses from both sites for the same exact profile is greatly varied. Even if match.com members outnumber POF 10 to 1, the number of hits, winks, and odd account activities experienced on the match.com account exceed this ratio.

While I understand that no dating site is perfect, match.com tends to make me more wary. In the end, I was drawn towards POF for its forum and get-together announcements which are other ways to connect to members, not only for dating, but opportunities to meet and make friends.

  (2 voted this helpful, 0 funny and 1 agree)
tuffyman (0)
07/07/2008

i think match.com is a waste of money for most people. maybe my standards are too high and the girls i was shooting for were out of my league, but i had no success at all. and i would say probably most of the "out of leaguers" (aka pretty attractive people) get so many winks/emails that pretty much you have to be brad pitt or you can forget it. so i hate to say that match.com caters to less attractive people, but i think we all knew this before we signed up.

i talked to a few girls and certainly i talked to one "bot" that match.com set up just to entice me into using the service again. ironically enough we talked just before my 3-month subscription ended and we talked for several days. i thought she was too good to be true but talked to her anyway since we had things in common and match.com was a waste for me up till this point so why the hell not? i gave her my email addy and said to email me there since i was going out of town the next day and my account would expire over the weekend. got back in town and she had deleted her profile and there was no response or email. that's crap.

if you are a guy you likely will get no initial interest from girls. it's just like the real world where you have to seek out for them, which wouldn't be a big deal only every guy is talking to every girl on match.com that has even decent looks and so the girls get flooded with so many guys winking at them that they are obviously only going to pick the ones they want the most. which is most likely not you, sorry to say.

i got sucked into the bs of the auto-renewal service from match.com and after the weekend i was out of town i came back and i had another 3 months of service inconveniently. i was scared to death that i was going to be forced to have another 3 months of service, especially based on all the crap i read on here. turns out i called and they were pretty nice to me, maybe it's because i'm a bit more demanding and quite cordial about dictating what i want because i'm a salesman, but within 2 minutes of the phone call i had gotten a supervisor on the phone and she gave me a refund and closed my subscription. so, really no complaints there, and i didn't have to make any type of lawyer threats like i read others tried on here. i simply told them their auto-renewal was very deceptive and i got confused, otherwise i would have initially signed up for 6 months and not 3 months, and especially so if after my first 3 months i got 0 dates. she said she understood and can't argue, your refund will be issued in 72 hours.

really this is about the most honest opinion of the service you can get. i'm not going to say it's rubbish because for some it does work, but you really need to understand that if you are looking for a hot babe you are likely not going to find it here. average people who are a little desperate is the forte of match.com. no offense to anyone.


  (2 voted this helpful, 0 funny and 1 agree)
SilverFox (36)
07/03/2008
3RD UPDATE: Be aware that fraudulent profiles and phishing scam "winks" are common to most online dating sites, not just Match.com, and they're well aware of them. Click on Match's "Help" tab, then click "How to Report a User." Its discussion includes: "If you receive an inappropriate email or see a profile that seems suspicious in any way, please notify us. . . . If someone receives enough complaints and/or is found, after careful review, to have posted a fraudulent profile, they will be blocked from the site."

I suspect most dating sites have similar pages. When a profile is created, a dating service can't prevent people lying. All they can do is prevent inappropriate language or photos. After they approve a profile, they rely primarily on other users to tip them off about suspicious "winks," profiles, etc.

2ND UPDATE: Match.com is the best online dating website, per TopTenReviews.com, based on scoring of 39 factors they considered important (see their review here). Their top ten, out of the 17 they rated:
1. Match.com
2. eHarmony
3. Yahoo! Personals
4. Chemistry.com
5. JDate
6. AmericanSingles
7. PerfectMatch
8. Love Happens
9. Plenty of Fish
10. True

1ST UPDATE: Match.com is the "best online dating site overall" in the view of ConsumerSearch.com, a very handy free website that researches and summarizes reviews about all kinds of products and services. It states (see their article here): "In reviews, Match.com emerges as the largest and most refined online dating service. Reviews praise it for its ease of use and excellent search options. . . . You can search and browse for free, but you must subscribe to send or receive e-mails from members. Reviews say Match.com is a fun dating site that has the most diverse range of members."

ORIGINAL COMMENT: I have used Match.com extensively and find it to be an excellent dating tool with convenient features. The comments below contain a lot of gripes about online dating generally, rather than things specific to Match. The first time I subscribed I ended up meeting with over 40 nice women, and one resulted in a long-term relationship. After that relationship ended, I subscribed again and am getting good results. I have tried Yahoo! Personals a number of times and think it's an inferior service with far fewer members to choose from.

Don't gripe about having to pay for/subscribe to Match if you want to e-mail someone (though not to "wink" at them, which will send a canned phrase). The old adage is true--you get what you pay for. If a nonsubscriber "winks" at a subscriber, and if the subscriber emails them back, the nonsubscriber has the option to subscribe if they want to communicate. It's always your choice. Match quite clearly states the differences between nonsubscriber members and subscriber members on the very first page of its "How It Works" topic.

If your profile seems to "changing all by itself," what's probably happening is this. There are limits to the number of characters each section of the profile can contain, and characters can disappear if you exceeded that limit when you submitted it. But you'll see that immediately if you proofread it after submission. The solution is to compose your profile text in a word processor, so that it's saved, copy and paste into Match, submit it, if you're over the character limit you'll be notified, rework the text in your word processor to tighten it up, copy and paste and resubmit it again, until it's no longer over the character limit and is accepted.

  (8 voted this helpful, 0 funny and 0 agree)
scarmp (0)
06/24/2008
I created a profile because I had heard that Match.com was one of the biggest sites.

I didn't subscribe because I wanted to look around.

Here is the scary part. The next day I got about 7 winks. A few seemed strange because they were out of state and others had some weird typo errors in their profiles. It started to make me wonder if something fishy was going on. So today I logged on and clicked on the profile links for those winks. Guess what? The profiles are now deleted. Only one person was a real profile and wink (not someone I was interested in though).

That is pretty scary that a big site would stoop to practices like that.

Buyer beware - I am not going to subscribe or at least monitor for an extended period of time first.

  (1 voted this helpful, 0 funny and 1 agree)
Len08 (0)
06/24/2008
Trouble service received. I joined and after 3 days, I was unhappy with the site. I only elected to join for only a month. I personally don't think it's worth the money. I remembered hiding my profile until I decided I should simply cancel. Well, I decided to cancel a few days later. A month later I was billed. I didn't know I was billed until my card balance was off. I called and was I was told they did not a refund policy and talked about I was going to be charged unless I cancel subscription. I feel they offer poor customer service. No concern about their customer. Instead, was told their policy and what should have populated when I cancelled. Even when I wasn't using their service they refuse to give me my funds back. My warning for you is to make sure you thoroughly read all that writing....hidden in their writings--note: they will keep racking up on charging your card and care less to refund the funds when you are not using their site. In my personal opinion, it's not worth the time and money. Match.com isn't what you it and not all the hoopla! People tend to write one thing, but be someone totally different---lies or pretend to be something their not. Better off the old fashion way! Once you in that's it; you are billed.

  (1 voted this helpful, 0 funny and 1 agree)
aikidodoc (0)
06/19/2008
the problem with match - you have no idea who is a paying member, and who is not. Send out 1000 letters, but if none of those people are subscribed, they will never read your letter. They will never know YOU sent them a letter. They will only know they have a letter, and unless they are willing to gamble $40 to find out anything about the contents/ sender, you will have written 1000 letters for nothing, have received NO replies, left wondering why...

  (0 voted this helpful, 0 funny and 1 agree)
ckla (0)
06/06/2008
WARNING!!! Match.com definately has fraudulent profiles designed to entice you to sign up. You will receive "winks" from fake profiles. There are legit ones but if you havent signed up you will definately get winks and emails from bogus profiles.

  (2 voted this helpful, 0 funny and 1 agree)
FountainBlue (0)
06/06/2008
I'm from Dallas, TX, and I have called match.com and they told me that they "don't know they are located". I don't want to get scammed and it seemed very fishy. I have accumulated some mails on my match.com account that I hate to miss but it seemed that I hate to pay for a fishy corporation as well... They told me that change/cancel membership will delete your subscrition, anyone found that true and easy to use?

  (0 voted this helpful, 0 funny and 0 agree)
niceone1 (0)
06/05/2008
I'm glad that I found this site. Your comments verified what I thought a dating website would be. It would have been nice to be wrong.

I'm from West Virginia and anytime I've encountered a problem with a service or a refund, I've threatened to report the problem to our state attorney general's office. The problem is always resolved without further protest.

These problems might be resolved if everyone reports them to their attorney general's consumer line.

theniceone



  (0 voted this helpful, 0 funny and 1 agree)
violetdiva (1)
05/18/2008
They have an automatic renewal system that you can't figure out how to bypass. They automatically renewed me without asking. When I asked for a refund, I was told that they don't have a refund policy and therefore would not give me one. Now I'm stuck with a subscription to a service I don't need or want. The service itself is OK if you can weed out the trolls and the players.

  (2 voted this helpful, 0 funny and 1 agree)
Greengrasshopper (0)
05/17/2008
Gosh! I had my concerns about Match, but they were brushed over. They seemed like one of the most legitimate and least seedy sites. Maybe I was wrong?

My main concern is that I'm receiving "winks" that have blatant grammatical errors! The wink supposedly is written to me but it will say "Give 'Green' the courtesy of letting her know you're not interested."

Wait! I'M Green. Is the wink written TO me or ABOUT me? It should be written TO me. Plus, the winks won't let me click on any of the links (as legit winks do). I was afraid someone was hacking into the Match site and sending phony emails on their behalf.

When I contacted Match about this concern, they just give me instruction on how stop receiving winks. They seem oddly unconcerned.

I'm satisfied with the men I have been meeting. Some nice guys, some jerks. But that's life, right? I'll make my final decision about Match once I decided to cancel. They better not hassle me.

  (0 voted this helpful, 0 funny and 1 agree)
Jaymz182 (0)
05/08/2008
I too have had problems with Match.com. I signed up 4 days ago and paid a subscription which has been debited from my bank account. The next day I go to log in and it won't let me because it says there is a problem with my account and I need to contact customer services. I have sent them 3 emails over the last 3 days and have still not had a response. I would call them but being from the UK I don't think they have a number (I can't find one anyway).
So I have paid 22.80 for a service I can't even use! An absolute joke! Wish I had found this website before I handed over my money!

Oh and to make things worse I had a message from a nice woman on there I can't even read because I can't log in!

  (3 voted this helpful, 0 funny and 1 agree)
GC (0)
04/18/2008

Well, very interesting input from everyone. I've had a number of online dating accounts, including Match, Yahoo, True and AFF, and I've not only suspected false accounts, I've actually documented them. For me personally, distance is not an issue for a relationship, so if a woman is truly great, then I will find a way to get to know her. So I've made it a point to search around the world on these various websites, not just locally. Once I started finding duplicate accounts in different locations, either based on the same pictures or even completely identical "personally written" paragraphs (even though the pictures were different), I knew there was some fraud going on. But after a while there were so many that I decided to keep track of them in a Microsoft Word document.

On Yahoo alone I ended up with over 20 pages of false accounts, and I finally decided it just wasn't worth tracking anymore because there were so many and the issue was ongoing. And because I used multiple web sites simultaneously I also discovered that there were even some false accounts that existed on both Yahoo and Match together at the same time. Which makes me think that there may be some kind of third party that's been hired to help inject more "life" into these web sites, and maybe that third party has signed some kind of non-disclosure agreement.

And yes, I've gotten messages from some of the false accounts. Then when I mention that I've seen their duplicate account in another city or on another web site at the same time, further communication is suddenly halted and sometimes the account is quickly closed (what a shock!).

There are definitely patterns to the false accounts too, as if a particular person is managing a certain city or a different area of the nation. Unfortunately, in my vastly experienced opinion, I have zero doubt that there is widespread fraud going on in the online dating world, including within the large corporations.

I would love to know how many people are currently actually available in my local city. Wouldn't it be funny if there were only 10 women available but hundreds listed? Even funnier to consider would be if there are a thousand guys in my local area hitting on hundreds of false accounts when their are only 10 women available, and probably none of them are attractive. What's not so funny is the idea that those thousand guys are pouring money into corporate manager's pockets under the false disguise that they might have a chance to meet a beautiful woman.

Buyer beware...there's no way to know which accounts are actually real. And every time you see someone legitimate or even a legitimate relationship start out of one of these web sites (which I have btw), you should consider these as being only anecdotal evidence of legitimacy for those web sites. Which is the conundrum, because you still might meet a great woman or man using them, but your impressions of what your options are clearly not what you are being led to believe.

  (2 voted this helpful, 0 funny and 1 agree)
DeeA (0)
04/17/2008
Match.com deserves no stars, absolutely none. 0 stars should be a choice. It was a complete waste of time and money. As is the case with many of the people who have posted their reviews here, I suddenly started winks after I cancelled my subscription. Despite being specific in my profile I was being contacted by men up to 24 years my senior, divorced guys with three kids, and men who described themselves as being separated. It was just ridiculous. The last wink I got was from a man supposedly from NY. I say supposedly because I believe that he was a Match.com employee trying to get me to renew my subscription. When I searched 'more like him' I was unfortunately not surprised to find another profile with exactly the same picture. There was 7" height difference, a different ethnicity (if you can believe that),and a different search location. One was looking anywhere in the US. The other was looking in the UK. One profile mentioned a child. The other did not. We are better off in the grocery store, at a church function or just walking down the street. Match.com should be investigated.

  (2 voted this helpful, 0 funny and 1 agree)
samster (0)
04/16/2008
This is the problem in a nutshell. Match has no verification process. Nothing at all that determines genuine from a Russian or Nigerian fake. This problem is so great that 25% of every daily newbie is a fake. If they stayed silent it would be one thing but they do not. They use the service to phish morons out of cash with BS scripts. Match does nothing when these fakes are reported. This is for one of two reasons. They are aware and the fake Russian tarts get Aholes to buy the membership fee to answer the Phishing email sent by the fakes. They always use Yahoo addresses and always use one or two stolen photos. The second reason is to pump up the membership numbers for stock holders. The truth is that if the service came into the 1990s and required verification it may be at best just average. I would advise someone that is interested to set up an account.Post good photos and leave it alone for a month. At the end of the period look how many weird looking Russian models want to talk with you, their new buddy. I would NOT pay them for the service until verifications are set into place.
Thanks Match for answering my emails, Now read this posting and fix the problem that is elementary in todays age.
They make money when fools bite on the membership to answer a fake Puskahoggin.
Eat it Match.com!

  (2 voted this helpful, 0 funny and 1 agree)
ComeAgain (0)
04/16/2008
I'm glad I found this site before I handed over money to match.com ... your collective comments are quite helpful and have confirmed some funny things I have been experiencing with my account.

I just recently posted a profile and noticed that I've gotten winks IMMEDIATELY after it was approved. Twice, at that and all the while still trying to look for a picture to post! Funny how someone could wink at me even before they see my profile or have time to review it. That, in itself, did not go over well with me.

Furthermore, match.com has been sending me "matches" to my mailbox almost daily since I've posted a profile (three times so far). The men are nothing like what I've described I'm looking for in my profile. Not remotely ... even down to simple things like smoking preference, yet according to match.com, we're 86% compatible!

A few came across quite seedy-looking, actually. After I reviewed one man's profile, I found not only does it contain poor spelling and grammar mistakes, the only picture he has posted shows him sitting in a fake office. You could clearly see that the "office" he's sitting in has a spanking clean desk, ONE brand-new, empty manila folder, and a stapler turned at the oddest angle on the corner of a desk. I've held a desk job for more than 15 years and never seen anyone's desk look like that, except maybe after they've vacated it or the business itself is in the process of relocating. Also, while he described himself as "athletic and toned", one can clearly guess that his favorite pastime might be guzzling beer while sitting in front of the TV from the beer belly he is sporting for the world to see in his picture. Overall, there were too many inconsistencies in the profile.

One other profile match.com sent to me, had the guy list his credentials as an MS in Architecture in his written description but elsewhere he stated his level of education is a bachelor's degree in computers/technical.

These blatant discrepancies found in the profiles as well as match.com's tactic of sending winks to entice members with limited access to get the full subscription totally left a bad taste in my mouth. Not only will I not waste anymore time with this site, match.com will not see a dime of my money.

Please be careful and aware so that you can protect yourself. It is obvious that match.com does not carefully screen for scammers and con-artists, nor is it their job or in their best interest to do so. We, as consumers have to look out for our best interest, so let the buyer beware!

  (1 voted this helpful, 0 funny and 1 agree)
mikastare (0)
04/14/2008
A MUST-READ FOR ANYONE SCREWED OVER BY MATCH.COM I just experienced what many of you have shared: the highly anti-consumer "auto-renewal" feature that supposedly appears in match.com's contract. Following lollipop's advice to John, I, too, did the following: -Called the following number 1.800.926.2824 -Selected 1 for general inquiries, NOT the cancellation prompt, or anything related to complaints -Got through to Kelly, a rep who politely stated that the auto-renewal policy was part of the contract to which I agreed -Made Kelly aware that I am a legal assistant for a major local firm and after discussing the "policy" with my lawyer friends, was urged to take legal action over fraud - She reiterated the agreeed-upon policy but did say that she would speak to her supervisor about my demand for a refund - I also added that I want something in writing to assure me that I will not be billed in the future after canceling my account - Kelly returned and said that she would refund my auto-renewal fee in 72 hours but could not provide a written assurance. I could write to the following address and/or email and try there: match.com customer care po 45272 dallas, texas 75225 executiveteam@match.com So...I'm not in the clear, yet. I will update to let you know if I see the auto-renewal fee refunded on my VISA statement. The point is that if this works, we have more power than we think. We can get our money back by not backing down and do our best to inform others to stay the hell away from this scam. Perhaps, we can also suggest places for lonely souls to connect online without paying a cent.

  (2 voted this helpful, 0 funny and 1 agree)
simon76 (0)
04/11/2008
match.com - buyer beware!

1) I renewed an existing profile, they reviewed/approved it, accepted payment
2) I was unable to contact anyone, customer care said they are solving technical problem with THEIR email system
3) nothing happend, I asked, asked, asked, 10 days went past
4) they terminated account, without providing reason
5) I called for refund, noone was able to tell me what the problem was, noone was willing to provide refund

This was their communication:
"Dear Member,

A review of your account indicated that a violation of our Terms of Use has occurred. In light of this information, we have terminated your Match.com account. We believe this action to be in the best interest of our member community.

Due to the nature of the violation, this is the last communication you will receive on this matter.

Regards,
Heather H.
Member Support Team"

I have no idea what their problem is.
They took payment, provided ZERO service (could not even send 1 email)
No refund.

  (2 voted this helpful, 0 funny and 1 agree)
Exileone (0)
04/07/2008
Absolutely horrible service.

Didn't send me "matches" for over 6 months (and of those that they did send, most of them were out of STATE, much less out of the area that I specified). THEN they proceeded to charge me a renewal fee and won't refund it.

Match.com utterly sucks.

  (1 voted this helpful, 0 funny and 1 agree)
Beckabeeboo (0)
03/23/2008
Hi, this isnt a review of match.com, but I thought people here could really help me out!

I'm a senior at Lewis and Clark College in Portland, OR and for my communication thesis, I am studying how relationships are initially formed through online dating services. I have chosen to focus on Match.com

If you currently have a profile on Match.com, or have ever used Match.com, please take my survey! It will only take 5 minutes of your time.

If you never have used match.com, you can still help me out by spreading the word to friends and family who might have used the service and are willing to take my survey.

My survey link: http://www.surveymonkey.com/s.aspx?sm=0CgK6YZhzFKM0cWm5vqRTw_3d_3d

Thank you so much for your help! I really appreciate it!

If you have any questions, feel free to email me at beckathesissurvey@gmail.com

  (1 voted this helpful, 0 funny and 0 agree)
syrah022 (0)
02/21/2008
Do not use this service, they keep billing your credit card even after you cancel and they claim to have a "NO refund policy" even if you are an inactive user, shutdown your profile and cancel.


They are rude and have horrible customer service, the manager didn't even have the nerve to get on the phone at the call center.

Use your money on another service ---- my fee was $59 a month! For 1 year of being inactive, that is a lot of $$$$$$$.

I had to go through my bank to dispute.

  (2 voted this helpful, 0 funny and 1 agree)
Leeb (0)
02/13/2008
After reading these reviews, I immediately cancelled my subscription.
I'm out $35.00 and still don't know how to get in touch with the guy I sent an e-mail to. Bummer........
Thanks though!

  (1 voted this helpful, 0 funny and 1 agree)
LucienJuno (0)
01/15/2008
BAITED! I am pretty sure I was baited, right of the bat. I had one legit contact then several "winks" from profiles of women around 27-32, all out of state all with the desired age range of men they were seeking from 28-60, which seemed bit odd because I have only seen scammers do that. The profiles were obviously cut and pasted from somewhere else. One had checked that she didn't have kids and didn't want kids, then said she was the proud mother of two kids in her text. She was wearing a hat covering part of her face and text that was obviously Cyrillic Russian and she appeared very Slavic but yet she was supposedly in Delaware and only spoke English. Half the profile made sense, half was gibberish as if it had been cut and pasted from somewhere else. There were at least 3 profiles that I received winks from and they looked very much the same.

I was wondering if Match doesn't pay some people in other countries to act as legitimate members and just sit and bait people to stick with it.

About 80% of there 15 million members are non-active. The don't post how many have signed on in the past 30-60 -90 days. It is all just laced to get you to waste your time and pay them money on an outdated dating model. PAID internet dating has run its course!

Anyway, I canceled the membership the next morning but was refused a refund (I was only on for one day and that was long enough to know something wasn't right). Now I stuck there until it runs its course.

So I intend to show them no mercy for their deceptive practices. Since sites like MySpace and FaceBook are free, these guys are hard pressed to keep the cash rolling in so they are resorting to deception. They need to go out gracefully and change the business model to make advertisers fit the bill and stop cheating honest customers.

I hate going to a bar or making up a reason to say hi to someone in the grocery store but maybe it is time to just go back to those things. There are good people out there still trying these tried and true devices! Embrace the reality of face-to-face rejection like we have always had to do, its what gives us fortitude!


  (3 voted this helpful, 0 funny and 1 agree)
OptimisticChris (0)
01/07/2008
They make no attempt to match personalities; their recommendations are compeletely irrelevant. They will screw you with an auto-renewal. Avoid this by canceling immediately after you sign up. Your account will still work for the amount of time you paid for, but then they will probably screw you some other way (if rates go up, you will have to pay the new rate, and you probably won't be eligible for the free 6-month renewal, but you probably have to request that before it auto-renews, so you will get screwed anyway.) Better to just avoid companies that do business this way. Their other site, chemistry.com is the same way.

  (1 voted this helpful, 0 funny and 1 agree)
DrewSavage (0)
11/30/2007
I think it is a terrible experience. I have been on Match for far longer than I want to admit. It is ALL about your STATS and your pics...Nothing less. All this hoopla about connections and meeting the right person is BS. They trump up the BS by bringing in a person with NO qualifications to tell you what you are doing wrong...Dr. Phil?!?! Please.... You could have every single thing in common, but if you don't "measure up" to the stats that the women is idolizing...end of story. What is wrong with these people?! Are we that superficial now that we would rather be along for the rest of our lives because someone was 5 lbs overweight or was not in their 6'1"-6'3" range?! I am betting that the success ration of online dating is probably around the 5-10% range. Most guys are players andmost women are non-realists...

  (0 voted this helpful, 0 funny and 2 agree)
bevbeeb777 (0)
10/16/2007
I met about 30 women on match.com. I'm a male and I think there are must be about 30 men for every woman at least on this site. Women on this site can be super picky. I've sent out 25 to 30 messages and am lucky if I get 2 or 3 replies.
I'm a nice looking tall and thin guy. I'm not looking for perfection, but the women are. Warning: Stay away from a women who's headline is coffee tea or me. She has herself listed on the Hudson Streetsboro Ohio border. She will take, take, and take. Then for no reason, break your heart and never want to have anything to do with you. She's 51 with shoulder length dark brown hair. She turned out to be the worst mistake of my life. I literally busted my tail for this woman. She tossed me aside like yesterday's garbage. Guys, I mean it, stay away.
If you don't, you will be sorry. She will take everything she can get, give nothing in return and then without warning, never want to see, talk or do anything with you. She is brutal.

  (2 voted this helpful, 0 funny and 0 agree)
vicke2561 (0)
10/03/2007
Saw doctom7 on match.com. Age 58 from Garden City. This guy is a sosapath
lier and money scamer of women. He belongs in a pysco institution where he works.
Ladies run as fast as you can from this sicko. 2

  (0 voted this helpful, 0 funny and 0 agree)
mumblefish (0)
06/28/2007
What can I say? I suppose it's as bad as any other online dating site... My personal experience (as a male) is that you'll get 1 reply out of 10 emails. Some of this may be because non subscribers can't respond, others because people are just rude (or possibly they've gotten so many hits it's impossible for them to respond).

What you will learn is something about human nature when someone can hide under a cloak of anonymity but that applies to all online dating sites.

All the other comments about non subscribers vs. subscribers are generally valid. The site is set up to entice you into joining. At the very least, IMO, you should be able (as a subscriber) to see who is subscribing or not, but I'm sure this would lower match's profit (by derailing the enticement process).

  (1 voted this helpful, 0 funny and 0 agree)
marcus132 (0)
05/31/2007
I'm a one month member, and uncertain as to how to QA match. Skeptism always wise. The lack of either member reponses or repliess is disconcerting. With more time on the market, opportunities for illicit/unethical business practices do increase. It is greedy, poor long-term business to sell additional services which need to be paackaged-included; i.e., email staus notice, etc. Match has, in addition, already solicited me with new/improved chemistry.com. This is crooked. Improve the original service, please.
If completely illegitimate, how to explain:
1) date occurrence,
2)different essays
3) all the photos. Would someone actually stage all this? Perhaps?

Members do Not respond; since, we live in an ADD, immediate grad, me/narcissistic tech world. You asked for the online experience, there you have it.

At the same time WE all suffer from gross, unrealistic, unhealthy expectations, and perfections.

Others, furthurmore, commit strategic errors; i.e. the male searching for someone half his age, those who lie, and women who can not understand or even be hostile-resentful that youth interest is a familty consideration.
I'm 43, certainly, explanation was given when asked why my interest from 30-35. I thought it was obvious.
The other possible strategic mistake, lack of photos.
Also, 34+, 34-36 are my viewers or interested pool. lower 30's no to low interest. Youngest responderwas 33, average mean 36, the market demagraphic stats do not lie, gentlemen of all people, we know the numbers game. and everyone stop chasing waterfalls.

I low rated them for hitting me with chemistry dor con into the 2nd week.










Gentleman, skeptism is wise, howver

  (2 voted this helpful, 0 funny and 0 agree)
borison (0)
05/14/2007
Obviously, SilverFox and Jrj1430 are member of Match.com, writing from one of their company desk. They copy-paste their messages a few times in this list, just to raise the stars-rate. Match is all but reliable

  (2 voted this helpful, 0 funny and 1 agree)
ditchmatch (0)
05/09/2007
The men on the site are typically shallow, play games, etc. Pictures posted are often not current and misleading. Older men are looking for much younger women which I find offensive.
Some men respond who you would think never read your profile, because you have absolutely nothing in common. Obviously physical looks is top on their list and not much else matters. One option for non smokers is, "Smoking no way" and smokers respond anyway. It definitely attracts men who were unsuccessful in finding women in a conventional manner, and this was their last ditch effort. To confirm that point, some profiles indicate a sense of desperation, while others are so in love with themselves, they are down right arrogant. I love the ones that say, "I am an attractive..."Does one really have an objective opinion on their physical appearance? Sorry men, if you think you are attractive, you probably waste way too much time looking at yourself in the mirror, and not on the things that matter in life.

  (2 voted this helpful, 0 funny and 1 agree)
jrj1430 (0)
03/09/2007
It is a reputable site...wish you could im and browse without everyone seeing you are online.

  (2 voted this helpful, 0 funny and 0 agree)
w00lyb00ger (0)
03/04/2007
Match.com is a total rip off. Why you ask? For starters their free membership is only there to deceive people into paying. It makes it appear as if there are millions of people you can interact with when the truth is that you can't. Paying members can send mail but if they are interested in a non-paying member they cannot contact them because you have to pay to read mail as well as send it. Those people are only allowed to post profiles for one reason. It disillusions potential paying subscribers into believing there are tons of attractive singles on their site that they can connect when, in reality, there are only a few.

I never knew this for the longest time as a paying member and was always confused as to why someone would wink at me and when I wrote them I'd never receive a response. It's because they couldn't respond. So, if 90% of the members are non paying subscribers then the amount of people you can actually contact from their entire membership is very small. The only reason I ever found this out was because I accidentally forgot to update my account and my automatic payments were stopped. I then tried to read an email I received afterwards and found out that I couldn't. Once I found that out I decided I'd never again pay to be a member of their site. Why would it even be worth it?

The fact that paying members cannot contact non subscribers is something they like to keep a secret. I know this because I attempted to post this information on my profile so other subscribers that probably aren't aware could be informed and they wouldn't allow it. Why? They don't want that ugly bit of truth getting out because their days of robbing folks would be over.

What they also like to keep a secret is which members you actually can contact and expect a response from. You have no idea whether the person you're interested in is a paying subscriber or not so what happens is you spend 20 minutes of your valuable time typing an introduction to someone who most likely can't even read or respond to your mail. The reason they hide it is because then you'd be able to see with your own eyes just how few people you could actually contact so they say screw you. They don't care if you're wasting your time as long as they get their money.

Bottom line: Match.com is a dirty company that deliberately deceives it's paying members for profit.

  (2 voted this helpful, 0 funny and 1 agree)
crtjr (0)
01/25/2007
I tried match.com for 30 days... just to see what I got. I got a lot of women who tried to scam me for money (always cuties with bodies from foreign countries), one date and a lot of "extras" advertised by match.com, not mention a parting gift of being robbed by match.com for an extra month. As for the dating, I did much better than that on my own! Since, this was the case, I decided to cancel my subscription. I did so 3 days before it was to end so as NOT to be billed again for the next month. I went through their cancellation processes to a window that said how many days I had left on my current subscription and asked if you wanted to delete your profile. I chose, like a fool, to leave my profile. A week later I found another monthly deduction on my account. I tried to contact them but could not. So, I went through the process again, and got the same screen, this time, i deleted my profile... with 29 days left on their service. These guys are straight up crooks and their good at it. Anyone who tries their service take it from me. Try something else, because its not worth it and they practice the same visual web trickery that email scammers play on you when they pretend to be a financial institution, claim a problem with your account, and give you a link to put your password and id into in order to steal your information. Is no different... and Dr. Phil, since he's their face, must be down with the whole thing. Two crooked peas in a pod.

  (2 voted this helpful, 0 funny and 1 agree)
ttmmfast (0)
12/03/2006
Real cheats. Auto renews for you. You deregister they claim they will stop billing you and since you have been billed, you have the right to the service till the end of the period you have paid. But once you access, they reactivates you and charge you. Total bullshit. So it is a site where they screw you left, right and center. You have to remember to deregister just before it ends or for convenience, anytime but pay for the month you do not use. All lies on this site.

  (0 voted this helpful, 0 funny and 1 agree)
Nellovee (0)
12/03/2006
Match.com is 100% cons and 0% pros.

The correct name is Match.con.

  (3 voted this helpful, 0 funny and 1 agree)
teach02014 (0)
11/19/2006
I would like to subtract stars! I'm sure their empoloyees are the ones giving them a good rating.
I was a paid member and discovered they had my profile reading that I was looking for married men, heavy drinkers and smokers, everything was the opposite of what I had put. I was totally embar