Excellent service. Fixed My Iphone to almost brand new. By that I mean the operation of it, it still has the normal wear and tear on the back and sides. The LCD was bad and the sound was not working. Sent it in on the Wednesday of Thanksgiving. They were closed Thursday and Friday. They received it Tuesday. Called me with the repair costs, same day. Fixed it that day and shipped it out that day. Received it today, which would put it at 1 week and 1 day with Holidays and weekends.

Awesome is all I can say.

Thanks IResQ you helped me out.

Joel

They repaired my iPod gen 4 with a new screen and re seated the control button my iPod looks and feels new. I don't know what else they fixed but it seems to have at least 25% more volume now. I can't say enough about them. I will say I wish I had paid to ship it to them myself, perhaps I could have saved a little bit. but overall S&H reseating the button, replacing the faceplate and whatever other tweaks they did, $55. I can't recomend them enough. THANK YOU iResQ

I fell and cracked my screen on my macbook. Everyone told me it would be around $500 to replace. A friend referred me to IRESQ and they fixed it for half the price!! They also replaced the hinge (for an additional fee) but they did call me to verify the extra service I placed on the work order. Very easy to use website and fast service despite the Thanksgiving holiday. I would definitely use them again. I did the prepaid shipping and they emailed me the labels. I just printed them and took them into a UPS store. Great service very efficient.

My wife took our MacBook Air on a trip and somehow managed to bend the corner while it was closed in the backpack. It didn't cause any damage to the motherboard but the top right corner of the screen began to lose pixels until the entire top of the screen was black. Both the lower right corner below the keyboard and the top right corner of the screen were bent and separated.

After shipping it to iResQ they inspected it and said the screen replacement was all that was actually needed. They said that they could replace the entire case to fix the bent corners if we wanted to or just leave them alone since it was only cosmetic damage. The case replacement was almost $700 so we passed.

We received the repaired MBA the other day and I could not be happier with the repairs they made. I expected the screen repair to be done well, but I certainly didn’t expect the case damage to be fixed. Both the top and bottom corners are almost perfectly re-aligned and the only traces of the previous damage are a few dimples.

iResQ provided service above and beyond my expectations.

I have had my iPod for several years and it was full of all my favorite music. So you can understand how upset I was when all of a sudden no music came out of my headphones. I was refered to iResQ by my local Apple Store and I couldn't be happier with my experience. They were quick, friendly and they didn't break the bank! Now I have my music back and I couldn't be happier! I <3 iResQ

I spilled water on my MacBook and the apple store told me they could repair it for $750-800. Luckily I went to iResQ and they repaired everything for $300! They returned my MacBook in perfect condition within 3-4 days. I would highly recommend this company to anyone.

I had an iPhone 3g that had a smashed screen(it got ran over) but amazingly enough it still worked. I work 15 miles away from iResQ and dropped my phone off with them at 8:30 am. Eventhough I had no appointment I walked right end filled out a form and by 2:00pm they called and said it was ready to go. The cost was $101 with tax and it looks as good as new...WHEW!!! These guys are quick and professional and upfront with the charges. AWESOME.

I have used these wonderful folks over the years and have always found them to be helpful and outstanding professionally. Oh yes, did I mention that I also found them extremely reasonable in price! They have always gone the extra mile, and have found on occasion that some of my repairs were covered under manufacturers warrantee. They have earned my respect, admiration, and loyalty. They are my first choice when I get into difficulty. Besides which, they are good folks!

It has been about a week since I so lovingly packaged up my iPod and sent it to your place of business... Several long days without my friend... It seemed like forever.. Now it is home!!!

I can't remember my first bike, set of rollerblades or even the name of my very first dog. But, I will always remember the day I came home and my iPod was like new again!!

I thank you for all you have done and to know you will be there if ever I need you again. Thank you!!

Jim Johnson

These guys did great work on my 1st gen iPod Touch. I had pretty much resigned myself to getting a new one, but the new battery that they installed did the trick. Also, the service was incredibly fast. I sent it to themvia UPS on Monday afternoon, and had it back by Wednesday noon. They do great work! I’d recommend them to anyone who needs iPod repairs.

My local Apple dealer recommended IResQ to me after I dropped my unibody MacBook and shattered the glass. Sending my Mac all the way to Kansas was quite a leap in trust- both in the overnight carriers and also in IResQ, a company I hadn't heard of before.

I'm thrilled that I did! Because for $200 the problem was completely taken care of. Everything was flawless, from the timing of the deliveries to the repair of my glass screen. It's great having a reliable solution when damage occurs to my Apple products.

Highly recommended!

It was fast and easy and the quality of the repair was perfect. I couldn't have been happier with iResQ and the service they performed.

This is the 2nd time I went through iResq. My wife's Macbook's screen suddenly was only displaying on one side, the other side was dead. I called the Mac store and they said it would cost on the cheapest side approx $300 if the defect was due to the laptop & not our fault such as dropping it on the ground, etc. The other rate was $700 which was the rate we'd probably fall in knowing my luck though it didn't or anything. Anyway, I checked iResQ because earlier my wifes iphone battery needed to be replaced and they did the job for a good price & delivered quickly. The customer service people are so nice and explain everything clearly. The one I spoke to was Drew and he explained what I could do. He's a nice guy, so I went ahead and placed the order on 11/2/09. I received an email last night with a UPS tracking #. They already fixed and sent it. I should be receiving it today! When i called they gave me the estimate initially that I've i choose the overnight both way option that i'll receive it by Thu 11/5/09... Well I'm receiving it even earlier! How many companies do you know that give you an estimate for a day and your product ends up coming 1 day earlier? I thought so, NONE! The amazing thing is the company is in Kansas and I'm in Los Angeles and usually anything we order comes later due to the distance, but not with iResQ!

This company really does what they say they do, and I'm usually skeptical but I have gone through them TWICE. If they were on the stock market, I'd invest!

Good luck all and don't think twice about sending your defected products here! They are better, cheaper and provide great quality!

- Imran

I called iResQ because my ipod went dead. The person who answered the phone was very nice and we worked out the best way to proceed. They determined that my battery was dead and that would take care of the problem. We talked about other possible things to replace but he said that my ipod was in good shape and should be fine. He didn't try to sell me anymore service than was really needed.

I really felt good about this company and the way they handle business!

J. Whitely

IResq is by far hands down the best repair center i have come across. Sent them my Ipod Monday and got it back repaired by Thursday.

they stay in contact with me every step of the way. and there service is above the rest,, Great job guys.....



Mark Anthony ,

Teaneck .NJ

Quoted $800 to replace my macbook display at an Apple Store and Iresq did it for $200. Great service for a great price. There are a lot of third party sites you could send your computer to, but I would only send mine to Iresq - they are apple certified. Plus, I shipped my computer Wednesday morning and got it Monday afternoon. Talk about service.

I managed to drop my 2008 15" MacBook Pro about 4' onto a concrete floor, where it landed on the left-front edge, denting the base and the screen housing. <Insert expected screams and cuss-words here>.

With a terrible sinking feeling in the pit of my stomach, I opened it to see that the upper-left corner of the glass screen was crushed and there were spider-cracks running across most of the display. When I powered it up and tested it, everything was still working! So I used SuperDuper! to back it up then I took it to the Apple store at the first available appointment, which was that Saturday.

The Genius quoted me $1240 plus tax (their policy is to rebuild them when damaged like this, he said). I wasn't keen on completely refurbishing it so he handed me a business card for iResQ, whom I'd never heard of before, and suggested I try them.

Anyway, on Saturday night, I signed up online with iResQ for replacement of the screen and housing assembly, including 3-way overnight shipping for $774. I got an email acknowledging my order, and another when the shipping box was sent to me.
The box arrived on Tuesday. I filled out the work order and shipped the laptop out at 5:30 pm.
On Wednesday, I got an email that they received the laptop.
On Thursday, I got an email that they had completed repairs and shipped it back to me.
It is Friday now and I'm using my MacBook to write this review! WOO HOO!!

Besides the relatively small dent in the base, the laptop looks like new and works perfectly. I will definitely use iResQ for any Apple repairs in the future and I would highly recommend them to others. Great work, fast handling, and a good price! Thanks, iResQ!

Sadly I dropped my iPhone and had to have
it repaired...spiderwebs and sad faces are
no match for Mick myers and his team of
amazing apple certified good guys..
From cassie taking my order to Mick thanking
me these guys are the ones to call one


I don't know what to say other than thanks
and thanks again...I got my lil hitchhikers guide
back before the vogons could catch up



Peace and don't panic iresq has you covered
Jimmy

sent my phone in on monday (overnight w/ tracking), thier website states that it will be repaired the same day it is recieved and shipped that same day with over night shipping. Well, its Thursday evening and I still have no phone so, I called and the girl said that it was still being repaired so I asked her to make certain, after she returned she stated that she put my ipod (its an iphone) in the techs hands and he would start the repairs! They have had it for 3 days! and the are just starting the repair! F@#$ iResq!

The folks at iResQ are great. They have now repaired my iPhone...twice. Both times were my fault. Saved me from having to shell out another $199 to Apple for another iPhone.

My local Apple store recommended iResQ after I broke the docking port on my iPhone. Apple said they didn't repair iPhones, but said "off the record" these guys might be able to help. I can't say enough about iResQ, for less than $50 (including overnight shipping), they repaired it and returned my phone in the same week.

I had no idea there were places that repaired iPhones. I HIGHLY RECOMMEND using iResQ.

I sent 2 iPod nanos to iResq to replace the battery. I received FAST service, affordable prices and ultra fast shipping. I would highly recommend them!

FAST, professional, and high quality.

On time repair, due diligence on delivery, cheap prices - wish everyone was like them.

Awesome service! cracked my macbook on all sides. They had my computer on Tuesday it was back in my hands on Wednesday. Looks like new!!!

My law office is about 20 min away, and it is wonderful to have them as a resource for mac repair, ipod resq too. They always review the work to be done and help with the best solutions. Rapid service.

Joe@boothfamilylaw.com
Just one more reason to have a all Apple law office.

Great service. Fast turnaround, and an expert repair. Can't ask for more than that! Highly recommended.

There are so many "companies" doing this service, but iResQ has great customer service and a turnaround time that will blow your mind. Sent my iPhones in looking like they were run over by a car and now they look like new.

Highly Recommended. Superb in customer service, quality and timeliness of repair, shipping and handling---just everything. Fixed my cracked MacBook screen and had it back to me before I even missed it.
Will absolutely do business with them again!

I cracked the screen on my iphone and they had it replaced and back to UPS in 6 hours. There was a secondary problem with the phone. I called and they emailed a return UPS label to me. I sent it in and the phone was repaired and back to me in 3 days, with no additional charges, and I live in Alaska. Service with a smile.

I had my Ipod Nano battery replaced and received outstanding service. E-mails were sent detailing updates and shipment information. Turn around time was just a few short days, and I was back in business. I would highly recommend this to anyone needing IPod battery replacement.

iResq replaced a screen for me on a macbook pro 17" and a few other part and did a great job, reasonable price. They are honest, fast and reliable. They know how to work on Macs. Great Job.

I was advised to contact iResQ when the glass screen on my MacBook cracked. They repaired it and returned the computer to me promptly and at a very reasonable price. I'd recommend them for any service for an Apple product.

Awesome service !! The "Genius" at the Apple store quoted me $795 to replace the LCD screen on my daughter's Macbook (and 5-7 business days). Then he quietly suggested I contact iResQ. Left NY on Monday and was back to me in NY by Wednesday. Good as new. Oh yeah, and it was $550 less !!

Highly recommended !!

This company is awesome! I broke the screen and silent switch on my iphone and they fixed both issues the same day! Amazing service and all the people are great! The price was much lower than Apple which was a must because I'm a poor college kid. First class all the way great job iResq!!

Great service! My MacBook screen broke and the Apple Store recommended these guys because they're so much cheaper and they've apparently fixed thousands of screens. I sent it in and they fixed it and shipped it back to me the same day. The whole process took just a few days. Awesome. Highly recommended.

IResQ = Amazing

I sent my macbook with a broken screen on monday and had it returned to me fully fixed for only $200 and change and received it 4 days later.

When I brought it to a store they said it would be $700 to fix or they would give me $100 off a new laptop for the parts

I HIGHLY RECOMEND THIS SITE!!!!