Very good- stays connected and a lot faster than Verizon DSL!

Now that they have changed to Sudden Link my cable bill went up 20.00 with out notification.

While service is stable and reliable, the cost for available speeds is rather high. Cox is taking advantage of the Las Vegas market having very limited choices in broadband. $40 a month for 4mb down is just bad. Even other Cox customers in other locations get better speeds for the same price. Cox needs a little competition other than a weak rival offering spotty DSL coverage.

Excellent service, up 99% of the time. Cox's only problem is the losers they hire as onsite techs. I saw someone wrote below that the guy who went fix their internet looked like he'd just gotten out of prison. This is extremely true. The guy who came to replace my broken jack walked in to my house with a damn cigarette in his hand. So then he throws his cigarette on the ground in my courtyard.. extremely rude. So after he left, I escorted him to the door and said "oh wait, you forgot your cigarette on the ground" and he gave me a horrified, confused look and picked it up. Other than that, Cox beats DirecTV by far.

I call them Cocksucking Cox. I have to have them for Internet because there's basically nothing else available in my area. If there's a way to screw it up, Cox will do it--in spades. I had Dishnetwork for a while but I they don't have FitTV or Oxygen so I decided to go back to Cox. So I call them to install and request a DVR. Guy is supposed to get here between 1-3 which pisses me off to begin with. Why can't they give you a specific time? Guy arrives at 4 looking like he got out of prison an hour ago. He spends 5 minutes outside the house doing something, has no DVR with him. Tells me I'm all set. I get in my car drive to Cox and get my DVR. Get home and hook it up. Oh, but it's not a DVR, it's just a digital box. Cox is closed, which is fine because I can only get channels 2-13 anyway. Next available appointment? Saturday between 1 and 3. So the guy shows up at 4. Cox time runs differntly than regular mortal time. Tells me there was a 'trap' on the line. Not sure why. I'm not either, but I can't wait for this pitiful ass company to go out of business.

Terrible. Outages, slow connects, and no information as to why. My only regret is there is no Zero. If you want reliablility, this isn't the answer. So long cox.

love you cox.

Faster and the customer service is better than AOL (America Off Line).

Get Cox High-Speed cable if you will be happy with frequent "outages," email servers going down, and overall poor reliability. If you have a problem with the cable coming into your house (e.g., damage from animals or elements), Cox will send a technician out to fix it. You only have to wait a week for them to arrive. If Internet service is essential to your business or personal life, Cox is not for you.

[This rating is for cable only, as I got internet for free from a different source] Overall I was happy with my service, primarily because a mere two months after requesting them to carry the Tennis Channel, they included it in their digital package. When I asked the same of Comcast after moving, they stated it might take years to get the channel. I'm still waiting!

Oooh my god where do I start!!! Lets see lets start with i bought a modem for 90 $ at best buy I had it installed when Cox came to install Digi Cable... Well they messed up.. When i moved I only wanted there internet cause there cable is ****, and there isnt another cable internet company in my area. Well they couldnt turn my modem on.... Why cause some newb put my modem in thier cumputers as a digi cable box... Great huh... So they give me this junk modem, that disconnected me 75 times this week (the modem turns compleatly off, all lights except for power).... I call Cox and they tell me its the video game that im playing (i play ps2 online), so then i say what about the other 27000 people that are playing how can they still play? What did they say??? Cox Communications favorite lines Just wait it will come back on and We need more complants from that area before we investigate Someone please help Rhode Island.... We all want a choice in cable providers AT&T , ComCast , where are u come to our lil state.... Im also starting a potition to get another cable company in Rhode Island.... So Cox if u pay attention to ur complant calls u better start to care about them cause im goin to knock on the complanties door and they will sign.... :)

It may be area related, but COX bites!! Not just their internet service but TV too. The tech that came to the house had no clue what he was doing. I droped COX, changed to Direct TV and put the computer on DSL... Life is good.

Non proactive management of network, packet loss goes unnoticed until numerous calls and follow ups. Service frequently slows during evening hours. OC California, service may differ in other areas.

I was down 4 times this past year and once for about 3 weeks! They kept saying someone could not come out because they were overloaded with work orders. I cancelled the TV side and went with Satellite but they're the only ones with high speed internet in my area so I'm stuck. Sure wish I had a choice. I should have known when they failed to keep the appointment for installation twice in a row.

After seeing a commercial today about how Cox high speed Internet is cheaper than Qwest DSL and that you'll save every month with Cox, I discovered this is not true. I pay over $52 per month for Cox high speed and when I complained they at first told me that I am supposed to be getting a $10 discount and only having to pay $39.95. But when I pointed this out to them that I have had to pay over $52 per month since last November and have seen no $10 discount per month, they did an about face and said I am supposed to be paying $49.95 and that they looked at the wrong account. This was after I gave them the correct account number. Cox never seems to honor what they say and only ask for more money. I am not a new Cox customer and they keep saying the $49.95 is for non-Cox customers. I may have gotten rid of my cable TV months back since I didn't need it but I kept my high speed Internet which does not make me a new customer. Cox seems to have no problem playing a shell game with your money. They need to honor what they tell people. I have been overpaying by over $12 ever month and when it is pointed out they are less than helpful and insist that they are right and you the customer are wrong. I didn't ask for much except a credit on my bill or a couple of months of free service but Cox doesn't seem to want to do that. All they want is your money. The only upside to Cox high speed is that is a bit faster than DSL. Unfortunately it is hard to switch because Cox is the only game in town for high speed access via the cable lines. The other option for high speed is Qwest DSL but they are even worse. Another problem with Cox is consistent spam. It seems they do nothing to block it on their servers. I don't pay good money (or even overpaid money) to have my email constantly bombarded with Spam. If you have a choice, avoid Cox.

I changed from ATT (dial up) to Cox cable and I like the performance. What I don't like at all is that Cox does not filter any SPAM. I get it all. Almost 1000 messages today! Cox needs to address the problem soon, or I will be forced to look elsewhere.

Well come on, the market is absolutly eaten up by cox communications where I live, so for broadband, on a cable connection, I have no choice. That said the download speeds are awesome (3000k), and the network is very reliable. The upload speeds are 256k which is still fast enough for people not posting huge files. It's cheaper and faster than the fastest dsl I know of but the rates will soon be rising. Currently I spend roughly $50 monthly (with taxes) for two ip addresses, and my modem is already paid for, I suggest anyone interested in the service does the homework and buys the modem from a retailer rather then cox. Obviously cable internet is the best way to go these days and soon enough dial ups will be obsolete.

A Perfect 10. What else can I say. I have tried DSL (Phoenix DSL, Directv DSL). Been down at total of about 1 day in the last year and a half. And F A S T.

great, state-of-the-art technology!!