I am convinced nobody works at eharmony. It is a no man operation that only answers complaints with a generic auto reply. I will make it my mission to search the net for every possible blog on eharmony and let them know what they are all about before they make the same mistake I did.

At first, I too was hooked on the concept of being matched based on all these diminsions of compatability. As annoying as their commercials are, I thought this was a neat approach that I was willing to try. Now some few years later, and continually getting sucked into the "Be patient....Love takes time" hype, it has finally dawned on me that this isn't about being matched with highly compatable members. It is pure luck. If that was the case, wouldn't we all find our true love within the first set of matches?

I can honestly say, I scratch my head in bewilderment in how they have decided I was remotely compatable with some of the matches they set me up with. It took me a while to figure out as well, that yes, a good majority of the matches we receive may very easily not even be active members anymore so don't get your feelings hurt when you aren't hearing back from your matches. This may very well be the reason.

They also claim to take into account your criteria. If I say that I am willing to date someone who lives anywhere in the US and want to be matched with someone who feels the same way, why would I get a message stating I was closed because the physical distance between us is too great?

Here is the kicker.....whenever you send eharmony a complaint or a concern, all you get is a pre typed auto reply. They are no more reading your concerns than the man on the moon. I have asked repeatedly, why am I only getting 3 matches a day. They respond with telling me to be patient and over 15,000 people are joining per day. I reply, "You mean 15,000 people are joining daily and I am only compatable with 2?" No response.

I agree with the comment that they ration out matches. They may very well have 100's of matches for you but in an effort to drag out your membership, they will tease you with just a few, with those few more than likely not even being active members.

Word of advice, since they do use you as bait to solicit other potential members during free weekends, if you cancel your membership, make your status indicate to not show your profile until you reach open communication. This way, with no picture, it is less likely someone will be actively trying to pursue communication.

That brings me to another complaint....I have said, "Look since you send me so few matches as it is, either of members who are no longer active or no one I would ever consider picking for myself, can you at least give me the option to select that I only want matches with photos?" They said they can't do this. There seems to be a lot they can't do.

Now they don't respond to me at all regarding refunding my money. I simply reminded them that they would be better off counting their losses by giving me my money back than all the potential members they will lose by me telling them about how horrible and misleading they are.

Stick with those other dating sights. You control your matches.

I took the personal inventory test for a friend ... since then I have been geting matches in my email ... people wanting to comunicate .. people asking me to upload my photo .... for over two years and I have never been a mamber. I feel sorry for the people who are expecting a response ... since I am not and never will be a member I can not answer. eharmony does not let them know I am not a member ...what a ripoff

I looked at this site last weekend, when they had a free trial, and decided it has to be a scam. Of the 8 matches they gave me, 6 had the line "take time to smell the roses". The percentage of people who would say that can't be that high, and certainly nobody I would match up with. Thanks but not thanks.

I was a member a couple of years ago. The "free" list of questions you get, are stupid, and don't let you give the answers you want, but a choice of those they give you which are not even close to what you would answer, but you have no choice.

I didnt get but 1 match (who was a major joke--I like people who take pride in how they look and I got a slob) Then, when I tried to cancel my account VOILA!!! I get 8 matches!!! So I stay, and try to contact some of the 8...but no answer and no more matches...until, you guessed it, I tried to cancel again!
It's a SCAM, a RIPOFF---DONT WASTE YOUR $$$$ !!!!!
Why is there a NO STAR choice on this raiting box?

I was on the free trial weekend. Can't view pictures or upload yours. There is no way to tell people this and you get closed by people because you don't have a picture. I am in a business where if I did upload a picture it would be EASY for someone to find me - This could be a security risk for me. So there would probably never be a picture anyway just for this reason. Just remember folks for security not everyone can submit a picture - doesn't mean I'm ashamed of the way I look, I'm attractive really, it's just I can't do it for security.

Another thing I closed a person because their "can't stands" listed people overweight. Now come on! Some people due to genes or medical reasons don't look like models. Again I am not over weight but this person got closed because I have a child who is and went through hell with my x spouse because of the weight problem. Why would I put this on my kid again. Eharmony had no way for me to explain this to the person I closed, I think there should be better explainations and a line where you can write to the person you close to explain why.

I will not be buying their service.

don't do it, it's a waste of money!

I've been a member for about 6 months. I think this is probably the biggest waste of money I've ever spent. First of all, majority of the matches they found for me were hundreds of miles away. Yes I'm willing to travel, but not when they are a couple of states away. I think eHarmony does not know the meaning of "willing to travel". Second, when sending communications to some of the matches, they just did not bother respond. It's not eHarmony's fault when people don't have the courtesy to reply but I really think they should include a feature that tells me if the person is dead or away on vacation or at least the last time she signed on the website so that I know I'm not waiting forever wondering what the hell happened.

When you first sign up, you get quite a bit of matches provided to you. But after a short while, that number decreases a lot. A lot of times you won't get any new matches for 3-4 weeks (sometimes longer), but guess what happened after I cancelled the membership? A day or two later, I get tons of matches again. I'm guessing they do that purposely to have you come back.

eHarmony is extremely expensive in comparsion to other dating sites. I personally hate the part where you ask your match some "fixed up" questions. Yup, you have to pick the questions they want you to ask before you get to the "Open communication" part. Not to mention that their choices on some of the questions were idiotic. And no, this site isn't free unless you don't care about how the person looks. You're free to review someone's profile but you don't see their picture. There's no physical descriptions in the profile either. Not that the other person is always honest about how they look but I think that's somewhat important to know. I will not recommend this site for anyone.

P.S. Beware of nigerian scammers. They are everywhere including eHarmony.

I've used eHarmony twice during the past 5 years. The first time I was with eH, I met someone who was a good match and we married within a year. She was actually my first literal match sent, but that I know is just a matter of chance. We have divorced after about 4 years together, but remain good friends, for which I am grateful. As most reviewers here have figured out, the compatability system is smoke and mirrors. You will receive matches based on region and locality more than any other factor. You will receive more matches if you are in their database as Christian (as compared to other choices such as Agnostic or Athiest). You should expect that the majority of your matches will be inactive and unpaid members, who have no way to contact you -- unless, in one of the text fields you enter a timely message and type out your email address in some disguised manner, so that there is the chance that even invalid members who do view your profile can contact you. I have had this work several times and actually had pretty keen people emailing me, from my list of otherwise non-member matches. Example of such a phrase: "The Dems have just met in Denver and chosen Obama, and my email address is blahblah @ oohay with service provider spelled backwards." ... Such as me, dellforum001 @ liamg . moc ... It's frivolous to purchase a one-month subscription -- there won't be enough time to be able to communicate to enough people -- only jump in when you can get a package of not more than $23 per month. You can search for eH coupons, there are always many versions of coupons out there. I strongly suggest making a new profile and turning on matching, then just don't go back to the website (as in DO NOT LOG IN at all) for two or three weeks. They will send you loads of matches in the attempt to entice you to log in (and pay to join). By about the third week when you log in again for the second time, you will have a slew of matches to start with, and hopefully will have garnered a deal for between $20-$23 per month. They will send you better and better priced deals the longer you wait to go back and log in for that second time. Like anything else, it will be what you make of it. Try to make the initial questionnaire a 'middle of the road' psychological profile, and by all means I can't stress enough to list yourself as Christian as it is of course the dominate representation in the USA. Be creative and don't just hit radio buttons when you reply to people. Include their name when replying, even if it is a radio button response of 240 characters or less. You want to engender the feeling that you are engaged. For those individuals who are active members with whom are matched, take the time to read their whole profile and learn something about them. You won't come across as interesting if you ask questions such as what is their favorite movie, etc. It's what you make of it, like anything else in life. I had a great experience the first time and plan on having a great experience this time, too.

Terrible website service...It took me 6 days to go around a hoop of questions, back and forth. I finally got to what is called "Open Communication". After the 6th day, I sent a message to My Match; in return it took eharmony OVER 48 hours to send my "Open Communication" message to My Match. It takes about 9 days to communicate with one person, 9 days! I did get my refund, but they were trying hard to continue my service with 2 months free, then 7 days freewhatever. I can do better on my own.

More people need to know about the potential of Fraud on E-Harmony. I was matched up with an individual who claimed he was an Architect living in Huntington Beach, CA but was raised in Manchester England. When we first started chatting, he told me that he had just gotten a job in Lagos Nigeria to renovate a building into a mall and that he would be out of the country for 6 - 8 weeks. He asked if I would continue chatting with him via IM while he was there working. On the day he was suppose to complete the project, he calls me saying that he is short 4,000 in paying the tariff fee on a shipment he ordered to complete his project. And that unless he pays the tariff, he can not leave the country. I kind of suspected something was going on, but when he asked me for money, I immediately knew that this was a scam. Be Careful on E-Harmony. They do not do identity verification on their subscribers so they could be setting you up with murder's, rapists, thieves. etc. I have also heard bad things about RelyID, that it is not identity verification, but subscribers promises of their identity, which is worthless. Just another E-Harmony rip off.

Eharmony is a total ripoff site....BEWARE....they're out to milk evry last penny from you! I signed up for only one month after reading their complete contract and now they rebilled me for another month without my approval.I couldn't even access their site for the past two weeks and called one of their reps today and complained. She had me go through my computer settings and delete cookies and browser history amongst other things and then I tried to log onto their site again and received an error message " Internet page not available". Well now she said the problem is with my internet provider...optimum on line. Well that's total bullshit....my twin brother couln't even log onto their site from his compter and he'a software engineer with UPS!!!I can't even google the site and after the serch engine finds it and I click on the link...Same error message.

They won't refund my lost 2 weeks and they just rebilled me 4 days ago and after complaining to them they won't issue me a refund.

What a scam website...they're milking thousands of people trying to link up with the love their life!!! i just filled 3 complaints with government agencies about their unethical policies and billing procedures.

R.J. SCHEURER

if you are thinking of trying eharmony here is a valuable hint that will solve everyones problem on here, USE AN AMERICAN EXPRESS CARD. if you don't like it, like i didnt call amex and have them remove the charge, they won't even argue with you about it and eharmony can go to hell.

Argh!

eHarmony automatically renewed my membership
even though I had turned OFF receiving matches
and they charged me $110.85

I did not notice it until 6 days later and I called customer service and they said they will NOT refund any of the charge AND there was no one to talk to who could refund any of the money.

I am contesting this with my credit card company.

HI...was on e-Harmony a few years ago and it looks like nothing has changed. It doesn't matter what you answer in the initial questions because they don't really screen their people, nor do they let you know if someone is still a member. And they are not a Christian dating site, although I can see why some people would think so. They are not a moral, nor an ethical site. I won't go into it here, but everything that any of these people have said has happened to me and many others. It does not matter what are you put in, what age, education, etc. -- they just match you to keep you hooked. Maybe some people did find someone, but I bet they would have found them anyway. Most of the men never respond back, many are true scammers themselves and many of the women (and men) post pictures of themselves that are ten years older or more. Most of the men end up being very abusive or controlling or have not gotten over the breakup they just went through. Granted, there is nothing Dr. Warren says in his commercials that you can argue with -- who doesn't want to find the love of their life? But his site is not the place to look. Definite BEWARE here, and guard your wallet. Believe in yourself and let it happen naturally.

I signed up about a month ago. Of course, as any one knows who has used eharmony, it sucks. They spoon feed information about your match to you. Typically then, during the course of the process, you or your match, find out something about the other that blows the whole deal. This is information that both parties should have had up front.

I tried to cancel my account a week ago and was told my profile would be removed. All they did was cancel my auto-renew feature my profile was still active.

I dont think it is fair that for all of those women take the time to read my profile and try to contact me while I am not even active. Match.com will tell you right in the profile when that last time the logged on that is fair.

Eharmony makes you think all these people are active and available. That is immoral and possibly illegal in Arizona (the old bait and switch).

I called back again. One thing I have learned to do is record all telephone conversations customer reps. When Joey answered I immediately told him that I was recording the conversation. He said that eharmony is not able to accept calls that were being recorded and he hung up.

Interesting to note that, in their initial message, eharmony states that this call could be recorded for quality purposes. In other words, every call that they receive is recorded bet on it.

However, they wont let you record the conversation. This might be illegal, also it certainly is immoral.

I called back a third time, reaching Cynthia. I explained to her that I wanted to have my profile removed. She said my auto-renew is already set to cancel. I told her I knew that I want my profile removed. She resisted, but finally gave in.

Then I told her that I was recording the conversation. She told me that eharmony does not accept calls that are being recorded and hung. Quite frankly, I had a good laugh.


Why do they not accept phone calls that are being recorded? What do they have to hide?

They advertise a sweet and wonderful system, but what they are really presenting is a scam to get the last dollar out of everybody who signs up for the program.

Do yourself a favor dont bother with it. Match.com is far superior no crap, just the facts.

eHarmony is a scam... I am sorry to say it. There might be some people that find "love" on eHarmony, but that is beside the point. Their way of business is unethical and borderline illegal. For instance, I signed up for one (1) year, immediately after signing up I tried logging in and I kept getting an error. So I sent eharmony an email, and they are like "bla bla, change some browser settings..." Hello? I am PHP/MySQL Programmer, of course I ruled out the obvious... Anyways, I ended up waiting a little over a week and was like forget it... Horrible site, horrible customer service... I want a refund.... They tell me they dont do refunds after 7 days... and I was on my ninth day. So I am stuck with a useless eHarmony account for a year. I have NEVER come across a company that would not have given a refund. EVER! Past the refund date or not... AT THE VERY least they could have charged me for that month and canceled my subscription. I despise eHarmony.

I recently had an experience with a match who tried to scam me out of money by pretenting he was working oversees and needed help. Can you believe that. What a shame that someone would go through all that trouble of "getting to know you" for this purpose. Great pics of the guy, I have to say. Has anyone gone through this? Just curious.

If the computer lets me, I am not giving Eharmony any stars. By far one of the worse dating sites I have ever seen. I am sure most people think that I must be fat, ugly and so forth for saying this. But I am very fit, make over 100k, own a new home, and have 4 cars. I am doing well and from what people have told me, look great. So why do I never get responces? Why does no one ever try to communicate with me? Why is no one ever replying back to my request to communicate? Why has it been over a week and no matches have been sent to me? What the hell am I paying for? To log into a empty site to get tons of spam and pop-up sent to me?

Save your money and spend it on something else. Yahoo personals, Match, or any others have shown to be much better for me. I have at least talked with someone and gone out with people within a weeks time. Its been two months on this and nothing has come from it. By far a terrible site and I feel along with many others I have talked to that they are just after money due to the price, the no refund policy after 7 days (which everything takes about 7 days to get going on it), and the amount of ads that are on the site after you log in. O, and I would say more than 90% of the matches that are sent to me, have things such as smokers which I said no I do not want, different religions that I did not want and so forth.

The motto EHarmony is selling is BS. My scientific profile had absolutely nothing in common with the real me. According to EHarmony's profile I am quiet, submissive, unable to make my own decissions and I need a strong man to lead me through life. My friends are still laughling about it!! In reality I'm a strong minded, outspoken and confident single mother who raised two kids alone, bought real estate and runs a private business. I came to America alone and not speaking a word of English. Does that sound to you like a submissive woman that just can't make it without a strong man leading her by the hand as EHarmony profile suggests?

IF YOU ARE A GUY LOOKING FOR AN ATRACTIVE WOMEN DONT LOOK TO EHARMONY !!!!THE MATCHES THEY SEND ARE NOT EVEN CLOSE TO WHAT YOU'LL BE LOOKING FOR!!! this site is a total rip off.... i would give this site ZERO stars

  SCAM!!!  Try this...select cancel on your account and your inbox will be filled almost INSTANTLY.

Be wary of fast tracking.  I joined eharmony about a few weeks ago and realized pretty much right away that all my matches were all over the US and most were being closed b/c of distance.  Even the ones in my state were closed for that.  Ok, maybe I'm just unmatchable.  So I canceled my subscription.  But since I had paid for the month already I have access for the rest of the month.  Soon after I decided to end my subscription I got a match who wanted the fast track option.  But he's in Florida and I'm in NJ.  He gave me his yahoo IM screen name and so while I was waiting for him to show up I googled the name... and found it on about a dozen other dating sites.  Some with the same pic as eharmony and others with a different pic.  But the same name and city, state.  I asked vaguely, "So have you tried any other dating sites?"  He said no.  He also mentioned that he was on a business trip in Africa.  Sure... Then about 3 days later he asked for my phone number and sent a text message... a poem... aww how sweet... And he wasn't lying about Africa since the country code from the phone number is for Nigeria!  I'm just waiting for the other shoe to drop... I hear about so many scams about out of country people on eharmony... I just know this can't be good.

They are bad at refund. They give 1 week of free period after that they will not cancel service. I had enrolled with them for six months. I found my match through friends and families within 10 days of enrollment with eharmony. I called to cancel and get my refund so they say that I will not get refund since I passed first 7 days. I said that this is 10th day and I only passed 3 days more. And for 3 days, I have to be with this service for six months; of which I am not going to use it.
They are very bad at refund. I will suggest that enroll for month or go with some other service.
Unsatisfied Customer,
Jack.

Love Lorn Beware! eHarmony hosts 419 scammers, I know I was a victim as were hundreds out there, I was amazed to find after the fact. Don't know what a 419 scammer is? Look it up and be amazed at how prevalent!! Save your time, money and heartache. eHarmony should at least SCREEN better for the money people pay.

eHarmony was a waste of money,you are much better off just using myspace,thats where i met my girl plus it's free:)

eHarmony is no better than any other dating sites. I agree with the reviewer that said it's just a lot of fluff. Another problem with the site is the auto-renewal system. Do not count on it working. Though Im absolutely sure I went through the cancellation process, eHarmony representatives claimed that there was no record of my auto-renewal cancellation and they did not care to reimburse me for the additional month I was billedeven though I notified them immediately of the mistake (one day later).

eHarmony notified me quite often with advertisements, when they wanted me to join or to renew my canceled membership. They even notified me once they had billed me for an additional month (and it was too late to cancel). However, they never sent one message prior to billing me for an additional month.

For this reason, I would not recommend the site. Not only are they bad at matching people, eHarmony does not live up to its name as far as customer service is concerned either.

eHarmony reminds me of a dating service I joined years ago--lots of fluff & talk but not a lot to back it up. The experience with eHarmony has left me feeling as if the only thing they want to do for you is profit from your serious intention to find a great partner. Yes, dating & finding the right person takes time, but why am I paying a service that's supposed to somewhat expedite the usual life progression to perform at a slower rate than real life? It doesn't make sense to pay someone for a service that yields poor results, and you really have no way of getting them to improve their performance. If you performed poorly at work, you'd get fired & go without pay. Not so with eHarmony. They get paid regardless of how bad a job they do with finding suitable matches who are in line with your superficial preferences let alone your more stringent criteria. I've only been motivated to meet 2 matches out of all I've received, and those 2 possessed personalities that were definitely NOT compatible with mine once we met in person. So...just how good are those 29 compatibility factors anyway? Bottom line--eHarmony isn't worth your time or your money!

If I could give it a 0 (zero) I would. This site is not at all what it appears. When I signed up, I was looking forward to communicating and meeting people with personalities that would match mine. After taking the long personalysis questionaire, I thought this would deliver only people that were willing to put the time in and were serious about finding matches. Seems I was wrong, and it is nothing more than a high-priced dating service that promises a lot, but delivers no results. Save your money and go somewhere else.

READ THIS IF YOU ARE A MEMBER OF EHARMONY OR THINKING ABOUT JOINING!!

i am now about 5 weeks into eharmony and have not received a single match in well over 2 weeks (which was approximately the time i wrote the last review). i actually went through my matches and got some raw numbers. i think you will all find this analysis interesting.

97 matches is how many i've had in 5 weeks (really 2.5 weeks and nothing the other 2.5 weeks). i also say in my preferences "no one outside of 30km of Dallas, Tx" and no one that smokes "a few times a day." i didn't look at the smokers, but as for the 30km i looked and 34 of my 97 matches are 50km out and more. the borderline 30km-40km i counted (ft worth and surrounding), although i would never drive to ft. worth for a girlfriend. but for numbers sake i counted it. so conclusion of this is that 1/3rd of my matches didn't even fit my simple distance parameters.

furthermore i read two different numbers - 11% and 24%, which were apparently reported numbers of eharmony's subscription rate per their members. as any member knows, you cannot view a match unless you are a member, which also means you cannot communicate to a match unless you are a member. also if you are a member, eharmony doesn't filter out all of the non-members. so if you average 11 and 24 percent, say about 17%, you'll find that of my 97 matches about 17 of them are actually members and capable of responding to me. now you take the 1/3rd distance rule and apply that to the number 17 (from the paragraph above 1/3rd are actually out of my territory), you get about 11. so 11 of 97 is where we are at of girls that fit my distance parameters (within reason) and that are members.

i took this a step further and i even looked through and also sorted all of the attractive girls (even the mild-medium ones) and found that 14 of the 97 were in the semi-attractive or better range. i put the "no picture" or "show at a later date" pictures with the unattractive ones because it's probably true OR they probably aren't members and never cared to take the time to post a picture. so 14 of 97 were attractive, which is about 14%. you take 14% of 11 and you now have a grand total of 1.54 chicks that can actually be a match to me within my mind about what an ideal match would be based on distance, looks, and eharmony's subscription rate ONLY. 1.54 matches.

i actually have met one person. she is a pretty nice girl, but her pictures made her look much more attractive than she actually is. she is not thin, but she is not fat. within a milisecond of seeing her i knew it just wouldn't work between us physically. we remain in touch to some extent, but we both understand there is no real connection there. she also smoked the entire time we were together having a drink or two.  i guess i can't be too upset eharmony brought a friend to me, but that's all it did and hell i never saw the "meet a friend today" line in their advertisements. good thing i now have .54 chicks left to go for my $110 i spent.

I've been a member of eharmony for almost three weeks. A friend of mine told me that eharmony and other date sites will match you up with women/men that are absolutely gorgeous and send you their pictures so you're like "WOW!" These women/men of course exist but they have no idea that you are "communicating" with them. They are no longer members. A computer does the communicating. This is all done to keep you interested and a member of eharmony. Is my friend crazy?

I am pretty certain eharmony is one big scam. Neil Warren should do jail time for the amount of money he has taken from unsuspecting people. I have been a member of eharmony for almost two months. I received many matches and requests for communication. In spite of my personality quiz, in which I stated that physical appearance and the way people take care of themselves is *very important* to me, almost all of my matches were overweight or looked easily 10-15 years older than stated age. I am athletic and young-looking for my age. Clearly, I am not going to date someone who substantially outweighs me!!! Afte all of this frustration, I had about 4 days left on my membership when a beautiful and perfectly matched woman mysteriously arrived in my matches page. I intitaed contact and we went through every stage of communication right up to "Open communication." This took us about two days. Then everything stopped, and I received nothing else. Now, it is possible that my answers to her questions weren't satisfactory, but after two days, my membership was set expire. Fearing that I would regret not doing so, I chose to renew a membership for a second month- after having already called and cancelled. I had to wait 7 days (who waits that long in this e-driven world) to send a "nudge." Thus far it has gone unanswered. Because I never got past guided communication, I can't even be sure that I was communicating with a real person!!! I fully expect that this is where it ends. I plan to cancel my membership with eharmony and watch my cc bill like a hawk for the inevitable fraudulent charges. In the meantime, I have a membership that has a couple weeks remaining. I am just waiting to see what beautiful and perfect woman will show up in my matches within 4 days of my next expiration date. What a bunch of scam artists. "Guided communication" is euphemism for "cover-up." I hope Neil Warren rots in hell for what he is doing and I am embarassed that I helped finance those ridiculous TV commercials. If I prevent one person from joining eharmony, then I am happy.

Waste of my money and my time. The most deceiving company in existence. I only request a 3 month membership, they charged my credit card for an entire year for $251. Refused to work with me. Advertised that the trial period was for 7 days but when I tried to cancel and the system would not let me within that 7 days, I complained and learned that the advertised 7 day trial period is in fine print as only 3 days! They do not communicate with their members via email, the phone in regards to complaints but rather US Postal service. The company's entire existence is based online and they defer to "snail mail". It is their way of avoiding its members. Wrote back that I should enjoy the site for the time I already paid anyway.

NOT ALL MATCHES ARE CURRENT ! BEWARE! When a members subscription expires, their profile is not removed. Therefore, they can claim they have more members they are really active.

I receive more matches outside of my request radius. I live in Chicago, my settings is for a 30 mile radius and today I received a match from Georgia.

KEEP YOUR MONEY !!!!!!!
FRAUDS !!!!!!!!!!!!!

It is absolutly a waste of your money. There is no method at all to there "matching system". The must not have enough members. This is about as bad as Chemistry.com which is only an extension of Match!!! Do not waste your money, join a group that you enjoy and live your life and maybe you will meet someone naturally!

It took me hours to fill out my profile...and then there were no matches in five states. AT ALL! When one finally did drop into my inbox, he was not in anyone's mind a serious match for me. What he was....was male, my generational group, and in my geographic locale. Period! And that's the way it went all month long. I finally cancelled, with relief. I was clear that I was open about religion, and did not want someone who was devoutly following one path. I think they put me into "Other" category on Faith. This, I have begun to think, kicks a lot of folks out of the eHarmony dating pool.

The biggest scam ever!! I can't wait for my 90 days to be over. Today they found me a new match. I am 5'6", 150 lbs and I live in Mass. The match was 6' from the midwest and she has lost 200 lbs from her top of 700 lbs. she says in her profile. The woman is on disability and wheelchair bound. I feel sorry for the woman but what about the 29 dimensions of compatability. This is the biggest fraud since Mr. Ponzi and I am serious!

RE-UPDATE: I'd still like to point out that nearly all of his television testimonial couples are, well...to put it "gently"...plain.

UPDATE:  eHarmony's cooing Dr. Warren has some in-his-face competition.  During the Fwench Open I saw an ad for chemistry.com.  Looked good and openly yet subtly mocked eHarmony.

I think that answering self-evaluated survey questions is a flawed survey technique, and may carry a statistical probability tending towards dissatisfaction of the entire process.  Preferences, height, weight, that sort of stuff is okay.  Presenting yourself to others is the most difficult thing to do--if others could present YOU, with honesty, I believe that would be a more valid survey mechanism.

On a personal note, the "cooing" Dr. Neil Clark Warren drives me nuts...or nuttier than I already am. 

I do find it remarkable that after reading many reviews from people who warn "average-looking" people from wasting their money on the service, if you check out their TV ads, many of the people in the ads could be described as "average-looking" imho. This leads me to believe eHarmony is targeting and preying on "average" types.  We also have no way of knowing if those people on TV have been paid for their confessions of LOVE.

BIGGEST SCAM EVER!!! You are not matched with anyone who is a subscriber and they really dont care as long as they have your money!!!!!

DONT WASTE YOUR TIME OR MONEY

Utterly unprofessional, dishonest, expensive, and a complete waste of time. They do not fix their serious out-of-state "matching" issues after you write them a half-dozen times, yet their site is covered with pages and pages of self-important rubbish that I can assure you has no bearing whatsoever on their real operating policy, which is shameful. A scam at worst, the most unprofessional operation I've encountered yet at best. Avoid. Oh, and watch your wallet with these hucksters: They'll resign you in a heartbeat, all the while blowing smoke up your skirt about how perseverence is your best friend. Sure it is, ehucksters, it keeps your ultra-expensive national ad coverage running while you operate your shell game.

Dr. Warren drives me nuts too, and I can't take that rather smug, sh** eating grin on his face during the commercials, nor the horrid song that accompanies the testimonials.I kind of get the impression that he's a little TOO excited about it all. I get an "Orville Redenbacher had a younger brother who was a Peeping Tom or an outright voyeur" sort of vibe from this guy....

THE PHONE # FOR E HARMONY TO CLOSE ACCT, 800-673-3548 TO REOPEN
800-648-9548 GOOD LUCK

NEW E HARMONY BULL REVELED BESIDES NON PAYING PROFILES I HAVE RUN INTO
TWO THAT ARE BEING PAID BY E HARMONY TO MAKE CALLS TO USERS . A GAL FAST TRACKED ME AND WANTED TO TALK, OK SHE SAID ALL THE THINGS YOU WANTED TO HEAR , THEN NO MORE CALLS I MADE SOME ONLY TO GET ILL CALL YOU LATER,
DAYS THEN A CALL AND THE SAME I CALL YOU BACK, SO I DID SOME CHECKING
THE NAME SHE GAVE AND THE NAME ON THE PHONE WERE DIFFERENT, SO IASKED HER SOME QUESTIONS ONLY TO FIND OUT E HAS SET HER UP WITH ALL THE PHONE SERVICES ( TO SAVE LONG DISTANCE CHARGES ) AND THAT SHE GETS PAID BY THE CONTACT LONG OR SHORT CALL, TO DTRING US ALONG,
ONE MATCH WROTE IN HER PROFILE THE DATE SHE STOPED USING / PAYING FOR HER MEMBERSHIP , ALSO THE COMMENT IF YOU HAVE BEEN MATCHED WITH ME YOIU ARE BEIND SCAMMED.!!
ALSO LOOK OUT FOF A FAST TRACK WITH NO PHOTO , WHO WANTS TO GET TO KNOW YOU, AND THEY DONT HAVE AN EMAIL TO CONTACT OUTSIDE OF E , SEE IF YOU DONT SHARE A PHOTO WITH ONE THAT DOES NOT HAVE ONE THEY WONT BE ABLE TO SEE YOU ? UNLESS E LETS THEM AS WAS MY CASE , TALKING ABOUT THE PHOTO I POSTED HMMM MAKES YOU WONDER, THE SECOND GIRL SAID ALMOST THE SAME THING
SO WATCH OUT FOR THE FAST TRACKER . GOOD HUNTING BUT NOT ON THE E HARMONY THING!! ROBO

I filled out the free test, only to be told I,m one of the few people who don't match anybody. Haha!

Joining Eharmony was one of the worst experiences of my life. I would consider myself a rather confident and well-adjusted individual in general, but after joining Eharmony, I am considering therapy. The irony is, I am a therapist myself. If you enjoy being rejected by hundreds of singles who have the option of humiliating you with demeaning closed messages, than you'll love the masochistic experience of joining eharmony. But your confidence will suffer seriously, as many matches "pre-screened" for compatibilty will not even give you a second look, but do have the option to try to insult you with terse "closed" messages. The worst part is, you have no power to respond or inquire into any closed messages, in order to gleam as to why the person was uninterested. Over 60% of my matches "closed" the match without ever attempting any type of communication. Also, I believe I could find better matches by picking random names out of a hat. Ask yourself, do you believe a computer algorithim based purely on numerical reponses to questions can find you the love of your life. If so, design your own program, because it will probably be more effective than the one they use. Also, the Eharmony site offers no considerable support for complaints or inquiries, except for templated exuses for why their site is so brutal to its cliental. Save your money and join some other site. I can't imagine any dating site could be as poorly constructed as Eharmony. Dr. Warren is interested in one thing, taking your money and giving you little or nothing in return.

Joining Eharmony was one of the worst experiences of my life. I would consider myself a rather confident and well-adjusted individual in general, but after joining Eharmony, I am considering therapy. The irony is, I am a therapist myself. If you enjoy being rejected by hundreds of singles who have the option of humiliating you with demeaning closed messages, than you'll love the masochistic experience of joining eharmony. But your confidence will suffer seriously, as many matches "pre-screened" for compatibilty will not even give you a second look, but do have the option to try to insult you with terse "closed" messages. The worst part is, you have no power to respond or inquire into any closed messages, in order to gleam as to why the person was uninterested. Over 60% of my matches "closed" the match without ever attempting any type of communication. Also, I believe I could find better matches by picking random names out of a hat. Ask yourself, do you believe a computer algorithim based purely on numerical reponses to questions can find you the love of your life. If so, design your own program, because it will probably be more effective than the one they use. Also, the Eharmony site offers no considerable support for complaints or inquiries, except for templated exuses for why their site is so brutal to its cliental. Save your money and join some other site. I can't imagine any dating site could be as poorly constructed as Eharmony. Dr. Warren is interested in one thing, taking your money and giving you little or nothing in return.

eHarmony really sucks. It is a blood sucking enterprise, expensive like hell and delivers nothing. The chances to meet someone who would be your life-long parter are comarable to that of lotto. Chances to go out with someone from eH are like hitting 4 out of 6 on a lotto ticket. Girls who are on eH are fed up with Dr. Warren propaganda and are looking for a person that really does not exist. They re not only ugly and fat,(for the most part) but also very demanding and unsecure. Guys, don't throw away money on this garbage. There are plenty of free or very cheap services where you can find more down to earth ladies or just OPEN your eyes and you will see that there are valuable girls aroud you.

Eharmony is great if you don't want to meet anyone. It took me awhile to figure out that most of the profiles they send me are from non-paying subscribers. No wonder no one answers. No one has been a match for me. I plan to cancel my subscription soon. They can't make me pay when they're not living up to their half of the deal. I have read too many times about Eharmony's practice of charging people's credit cards without their consent. I have information about how you can stop this. Call up your credit card company and ask them to cancel and re-issue your credit card number -- which isn't the same as closing your account. You're just asking them to give you a new #. My credit card company doesn't charge for doing this, and they would never give out the new $ if a business called up and asked for it. Now I don't have to worry about Eharmony charging me without my consent. Here's an even better piece of advice from my credit card company about using credit cards online: Don't. Instead, go to any bank and get a Visa gift card. Online companies won't know the difference. A Visa gift card looks just like a regular credit card. It even has an expiration date. You put $ on it -- whatever amount you wish to spend online, and no more. So if you're joining eharmony for $30 a month for three months, put $90 on it. It's only a matter of time before these unethical business practices are put to a stop. My credit card company said that overcharging people's credit cards like this is a common (albeit unethical) online business practice these days. So get a Visa gift card, and empower yourself. Eharmony is one of many crooks out there. I don't do business with crooks, and their service sucks, so I'm cancelling. And there's nothing they can do about it.

actually it should be less than 1 star. I 'tried' eharmony for 1 month, but as it turns out you actually try it for as long as they think you should. I got charged for 4 months of service I didn't use. I called the cancel my service and got told I should have known that I was going to be charged without my concent. The matches were terrible and I urge everyone to choose a different service. They rip you off, do a terrible job, and on top of everything when you finally do get customer service, they are rude!!!!

eHarmony is great, if you consider spending too much money on a site that provides about 4 incompatible matches that live 9000 miles away for a 1 year membership. Basically sign up, wait about 8 months for them to match you with someone, and then close the match because they are either not a paying member or you just don't give a crap about who they matched you with. I would just rate them zero but it won't let me so 1 but not really.

Sometimes it can prove to be nice to meet someone over the internet.  I know two who met each other over the internet, and they're now married and have a family.  But one has to be very careful these days.  They don't always end up "harmonious".

They just want your money.