This is a low cost airlines covering flights in Europe. Seats are not assigned unless you pay extra Euros. Only one carry on is allowed and the crew ridiculously strict about the size and the weight. If your carry on exceeds 10kgs or if it is bigger than 55cm x 40 cm x 20cm they wouldn't let you bringing it with you, so you either check it in for 30Euros or you throw some stuff away.

Flight attendants are not very helpful, they seem to be in a rush and they don't want to spend anytime in trying to be polite and friendly. Also, I think pilots are not very well trained. Out of 4 flights I have taken, 3 had very bad landing. Specially landing in Cracow from London, the aircraft bounced up and down and from side to side. Once the plane stopped people started clapping and cheering.

I am giving 3 stars because Ryanair is cheap and it goes to small airports that bigger airlines don't. I went from Granada (Spain) to Cracow (Poland) round trip for 70 Euros.

RyanAir should be cited for fraud. Yeah, tickets are cheap but you pay 10 Euro for just walking into the terminal to check in. Then their baggage limits are so tight that you'd better just pack a toothbrush. My friend was charges $180 for her luggage. Do not, do not, do not let them take you to the cleaners, much less anywhere else.

Ryanair is quite possibly the worst airline. The few times I have had the misfortune of flying with them I have always regretted it and it has come close to / or actually ruined my holiday. They have misleading price charges, rates that are initially advertised as 20-30 end up being 100 plus because the taxes and baggages charges (yes charges to take baggage in the hold) get added on at the last minute.

The latest debacle occurred because Easyjet don't fly back from Biarritz past August so forced to go Ryanair. After taking the hit on the extortionate price hikes, my email confirmation never arrived. It is impossible to access the flight info on the webpage. The customer support number (for which you pay a fair wack) is inoperational 90% of the time.

I would rather pay any other carrier 3x the price than fly Ryanair again.

With Ryanair you get what you pay for, remember before they came along Aer Lingus used to charge almost 300 pounds to fly Dublin to London. It is possible to find and book their advertised low fares unlike Aer Lingus. Despite their lows fares the staff remain polite and helpful another big advantage they have over Aer Lingus

Awful rip-off airline that uses misleading information. You are better off flying main stream carriers than this one. Take out flight insurance and travel insurance before you fly this or you could be in real trouble.

Not remotely interested in reading cutomers' letters, and heedless of potential security threats.