Orchard Lake Pet Resort

Approval Rate: 88%

88%Approval ratio

Reviews 9

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  • by

    mydogfred1

    Thu Feb 11 2010

    Fred my hound dog goes crazy as we round the corner and head for the Pet Resort. I ask Fred why he loves the place and I get the same old answer every time. I think Fred has a girlfriend at Orchard Lake Pet Resort.

  • by

    neen1231

    Tue Feb 09 2010

    After moving to MI from out of state, I was reluctant on where to take my two dogs for grooming and boarding. I wanted a place I could trust, that was reliable, and most importantly a place where my Golden Retriever and Chow Mix felt comfortable. When I was referred to Orchard Lake Pet Resort, I found all of that and more! I have been taking my pets there for years and would definitely recommend them to anyone who is looking for a new place for their pets!

  • by

    rand0871

    Thu Nov 13 2008

    After recently moving to the area I finally found a place that I feel 100% comfortable leaving my 3 yr old Yellow Lab. I've only boarded Kelsey a couple times and they already know her name (and my name!) when she goes running in the door! They let me bring her own food and her vitamins and I like that she gets so much one on one attention so I'm not worrying about her being around other unpredictable dogs. They are open every day and allow you to drop off or pick anytime which is nice and this place is always spotless and smells good!

  • by

    citysearch1102_826067

    Tue Nov 11 2008

    This family owned biz really love dogs. This is perenially a best business winner. They love your dog for a day of coiffing and your dog i...

  • by

    kms891

    Thu Oct 04 2007

    My dog had a good grooming session. On weekends, they are quite busy; your dog may be rushed through ~ but you will get them at the time they state.

  • by

    ddd20201

    Thu Sep 27 2007

    This is the only pet care establishment that I know of that has THE SAME STAFF on board for 10 years. Always open, always friendly - they appear to know all the customers personally. CONSISTENCY CONSISTENCY CONSISTENCY My pets RUN TO THE DOOR when dropped off for grooming or boarding. They are happier to see Natalie and Shelly and other friends more than they are happy to see me! I no longer have to waste MY TIME AND MONEY telling new people about my dog's special needs. I believe they are only closed a couple of days a year which is extremely rare. Their pricing, policies, etc all very fair given the excellent level of care. Very few rules to follow other than vaccinations. Do not try to play "let's make a deal" here. It won't work and it's not necessary.

  • by

    dlurie51

    Sun Jul 29 2007

    We have had excellent service every time we boarded our two dogs there. They were able to stay together in one large cage. The dogs came back bathed, with nails trimmed. It is fairly expensive, though.

  • by

    amalitta1

    Sun May 20 2007

    I had been bringing my dog there for 6 months and the last time I brought him there was definitely the final time. I went to pick up my dog and the staff had "accidentally" GIVEN my dog to another owner! She said she was sorry, but they looked alike and the collars got exchanged somehow. After many hours of trying to get a hold of the other owner, I finally got my dog back. After all the inconvenience, the manager would not even give us (either dog owner) some sort of compensation. I was pleased with their grooming, but after the outright ignorance of the staff and management with our dissatisfaction, I will never go there again.

  • by

    gusterluvi

    Sun Jan 28 2007

    I have a 3 year-old, very high energy retriever-mix dog. We've tried several different kennels and were rarely satisfied with the quality of care for the money we paid. Orchard Lake Pet Resort seems different - when our dog comes home from staying there for several days she acts like herself. In the past she's always either slept for days (which suggested to us that she wasn't sleeping well at the kennel) or else she's been super high strung and energetic (suggesting she wasn't properly exercised while there). But when she comes home from Orchard Lake, she acts the same as if she just spent the weekend at a friend's house. The staff are very friendly, and the rates, though a little on the high side, seem proportional to the quality of care received. We feel confident that our dog is in good hands when she's there.