CatMama1214 07/06/2009
I thought I had a problem with my new air conditioning unit which had been installed by the Mitchell Systems Heating and Cooling of San Jose when my home was built. When I called for assistance, one of the owners talked me through checking and resetting the circuit breaker for the air conditioner (I didn't even know where the box was). When that didn't solve the problem, another of the owners (they are brothers) came out to my home. This was during the recent heat wave, and I know they were very busy. He very nicely showed me how the circuit breakers work (you have to turn them All the way off — and hear it click — before turning them on again!). That was all that was needed. I felt kind of stupid, but they were both great about it. They also told me about conditions that might cause the breaker to flip. Very knowledgable, professional, and courteous. I highly recommend this company!
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