They tried to pull the old "bait and switch" on me. They made a guy that was everything I wanted in a man, right down to the star sign (I said I liked on my profile) and had him mail and mail me. Even though free members can't reply. Then I couldn't figure out how to delete my profile, so I made it into an add for Plenty of fish, finally I got banned.... That was quite the dirty trick... He wasn't real.. Intelligent, good looking and normal yet never figured out that I needed his email to talk. Just kept sending me long and sweet emails, like I was talking back... WRONG! I'd make a new profile saying I'm the opposite to see but I think I am IP banned lol

I'm giving this dating site one star, but I would prefer to give it NO STAR. They have tons of tricks to prevent you from canceling the site within the 72 hour required period. Their customer service department is almost unable to reach. When you do reach them, they aren't very helpful. Keep away.

WARNING - this company is totally shady. I just had a $69.95 and $1.00 charge hit my checking account. I did NOT authorize these charges. After multiple searches, etc., I finally contacted the Florida State Attorney General office and was given this number for date.com 305-938-4400. Once I called, I was forced to go through recorded messages, a bogus email account was given, etc. I finally reached someone named Peter who treated me like I was an imbecile. This company borderlines as being a total FRAUD.

If you find yourself in this situation, call the Miami Dade Consumer Protection office at 305-375-3677. You can also go to their website and fill-out their online form, which they say is the fastest way to get some sort of action. To fill out a form, go to: http://www.miamidade.gov/csd/complaint_form.asp

Consumers need protection from these sort of rip-off companies, but it will take complaints before our government will intervene. Please fill out a form or call the number if you have a problem like this.

If you need to contact someone about this Date.com crapola.
Call:
Company Management: Meir Strahlberg (CEO)
Phone: 877-224-3283

I spoke with "him" whoever he is and threatened him to report him to the BBB as well as with to the FCC, because of the Spam I have been receiving from them, which does not contain an unsubscribe link. I gave him my email address and was told that it was taken care of. I am hopeful that my telephone call will remedy the situation.

Completely a waste of money. Fraudulent profiles and people that send you fake emails to get you to join. When I joined I knew what these sites were like so I am not surprised or angry. The only thing that aggravated me was that they assumed I was stupid enough to believe the fake interest emails they sent me from beautiful women 15 years younger than me. What the heck. I kicked the tires for a week and looked around. If you are a guy and you think you have a chance to find the women you are looking for here you are sadly mistaken. Unless the woman you are looking for is about 75 to 100 pounds over-weight and extremely unattractive. Hey, I'm a realist and this an honest review from an honest guy. I never realized how obese Americans were until I joined this website. If they say average body type in their profile they are only about 30 to 50 pound over weight. If they say a few extra pounds............ The bottom line is for your average guy none of these dating sites are any good. You need to go out and meet people because Date.com is what you get on the internet.I am just sorry now that they make me give this site at least 1 star because it deserves a negative rating.Remember..If it seems to good to be true on the internet. It is!!! Always!

If you become a Gold member with Date.com and you want to cancel your account...you cant. The Automated system will re-direct you request to a new page informing you " Failed to Delete Profile
We are unable to delete your membership because you are still a paid member.
In order to delete your membership, click here to contact customer support." This is a direct quote from Date.com's page.

Clicking on contact customer support link you are again re-directed to another page... Date.com Membership Department
Avalanche, LLC
1521 Alton Road #626
Miami Beach, FL USA
33139
Please Note: Because of delays in the postal service, it can take 7-14 days until you are upgraded to Gold Membership status.

To become a Gold Member immediately, we recommend you upgrade via credit card.

Please Note: When sending membership payment by mail be sure to include (and please print clearly) your:

* Username
* Email address
* Length of Membership

At this page you are given an option of either submitting a request to customer support or nothing. Once you have submitted a request an email will show up at the account you signed on with informing you that customer support will contact you in 24 hours. They are not open on the weekends! so the 24 hours contact by customer service is invalid. Notice there is no phone numbers, I will address this further down this post

At the top right hand corner there is a very small link that says "To cancel your Gold Membership click here" Upon clicking this link you are re-directed to a page giving you all your sign on information. Here you can cancel your account.

Phone numbers and other information found on the main page under http://www.bbbonline.org/cks.asp?id=105071913552 which is found on the bottom right corner. Clicking on this link you are re-directed to another page giving you this information.

BBBOnLine Reliability Profile: Date.com
Company/Organization Information: 1521 Alton Road #626
Miami beach, FL 33139
Phone: 305-938-4400
Fax: 305-535-0893
Email: Click here
Description of Product & Services Offered: Internet Dating site for singles to find a match for a relationship
Company Website(s) www.date.com
Business Start Date: 1/1/2001
Bureau Join Date: 2/28/2005
Company Management: Meir Strahlberg (CEO)
Customer Service Contact: Derek Cheung (Customer Service Team Lead)
Phone: 877-224-3283
Email: Click here
As a BBBOnLine Reliability Participant, this company is a member of the Better Business Bureau, and meets all BBB membership standards. It also complies with BBBonLine standards including the Code of Online Business Practices. The company has agreed to work with its customers and the BBB to resolve complaints that might arise. Should you have a problem with the business, use the form at www.bbb.org to tell us. As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports are provided solely to assist you in your own best judgment. BBB reports are subject to change at any time.

Now once a person has cancel their Gold account you still cannot deactivate your account because you still are a "We are unable to delete your membership because you are still a paid member.
In order to delete your membership, click here to contact customer support."

This company makes it extremely hard to cancel an account, I am going to complain the the Florida Attorney Generals office and so should you. The link to cancel should be located it a easy to find area such as settings area where one tries to deactivate their account. I for one will not use this site again.

Misleading signup procedure suggests the service is free but in reality it is quite expensive. The searches for some reason consistantly brought up many people who did not match my criteria. I entered a lot of data to find out the minimum cost would be $30 for one month. The majority of the people shown had not been active for some time.

the worst, absolute no customer service, completely fraud

Seems to have lots of false profiles!

Ugly - not many new people in my area - no one replys - Think they have false profiles