harryhairy 11/05/2009
Liked them, did a great job. (Moved some furniture and boxes from Boston to South Carolina.) Would use them again.
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Jingelo 08/18/2009
Called Transit Systems for a small move from Boston back to San Jose. The price was good, which actually is a little scary sometimes. But they explained it all to me. I'd seen a negative review on another site so I was VERY leery but I'd also seen good reviews too so after talking with them about exactly how it worked I decided they were legit. Now I'm glad I used them. The weird thing was that my stuff was in transit when my ex-roommate sent me an email with a link to this site, which I hadn't seen before. Probably wouldn't have used them if I'd seen it. But I got my stuff on time and without any hassles. I'd use them again, definitely.
ARYoung65 07/01/2009
I wish I had seen these reviews before I used this terrible company. They subcontracted the move to a 3rd party (MicroShip) and were of no help when MicroShip 1) delivered the item 2 months late 2) on New Year's Eve 3) and left it outside my home because they arrived 1 hour earlier than their appointment and 4) damaged the item severely. Do yourself a favor and pay a mover that doesn't subcontract, it will cost you less in the end anyway.
saka 04/07/2009
I'm having a horrible experience with these Tugs doing fraudulent and dirty business like Modoff. These are faceless con men and women ripping unsuspecting customers off. The fact is stay away from them. Never transact business with them. I recently transacted business with them to transport my mattress. They gave me a quote, I made payment and the mattress was picked up the next day by another company. A day after the mattress was picked up, they called to tell me I have exceeded the weight and my credit card will be charged the extra fee. In my dealings with them, they never talk about weight. My dealings with them spaned a period of 3 weeks and never in our conversation did they mentioned weight. The only time I became aware of weight was when they sent me an email after I made payment. I believe this is not an honest way of doing business. Customers have the right to know what they are paying for. When I call them to complain about it, they tag me as illogical customer.
Trent Johnson 01/24/2009
I had them ship my mattress, and it should have taken 3-5 days, 15 days later it finaly shows up... after I've slept on the floor for 2 weeks! on top of that, they were late picking up the bed, and late dropping it off. it should have been picked up between 12 and 5... when I called them, they said they would be there in an hour, in an hour, I call back, they try to tell me it won't get picked up until the next day. but I'm leaving the next morning, so no one will be around for the pickup! they finaly got it around 730 when I was sitting down to the last meal with my family! when it finaly did arive, they told me between 1 and 3, then maybe by 4, then maybe by 5, then at about 630, the driver finaly shows up! and the package was thrashed! it looked like they had ran it over with a forklift! there was what looked like forklift grease on the matress and holes torn in the box! The part that suprised me the most was that they wern't willing to do anything to make me happier about the situation. no discount, no clue when it would get here, no help finding someone that knew the situation, the people wern't friendly, and they kept passing me on to someone else who seemed to know less and less every time!if you care about punctuality and the care of your shipment, go with someone else!!!
tarasmzyla 12/04/2005
I recently moved with Transit Systems across the country and had a horrible experience. They bill themselves as the "small move specialists" but have no experience to back that up. My move took over 2 months door to door, with a final price 2x the initial quote. If you are currently in talks with them, stop immediately. They are a 3rd party shipper that contracts your move out to larger companies that operate their own trucks like North American Van Lines, Beakins, and United Van Lines. To quote the driver who delivered my load, "my advise is next time go straight to one of the majors." I whole heartedly agree. You won't regret taking my advice.
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