I've had numerous problems with my Dell, requiring 3 trips to their facilities for repair. I waited as long as 3 weeks for one repair to come back to me. The last straw was when I was having trouble booting up into Windows. The troubleshooter first had me revert to a previous version of my registry. Next he walked me through a cryptic set of DOS commands that afterwards I found out removed my partition. It would have been nice to have been able to back up my data beforehand. I won't be buying another Dell any time soon.
