TravelNow.com 1

This is one of my first experiences buying flying tickets, through the internet.We gave all the information they asked us expecting the rate given, then they sent a mail asking to send the credit card information via fax to complete the reservation. They gave us the Airline Itinerary #, this was on Sat. so we faxed the information with no reply on Sun. nor Mon. all of the sudden they send us another e-mail with the response to our reservation # but they said it had to be with more than seven days in advance! We did it within the days beeing asked but after this we had no more response.By this time we could only get airplane tickets with a $200 difference per ticket.There was no way of contacting anyone for a resonable answer. I'm just asking is this fair?