I tried to get their service setup for my mother-in-law...personally I think any dial up is a joke. However, once I installed netZero's software it was a no-go, nothing worked. When I called support they gave me a bunch of things to try, but none of it worked. I ended up calling 3 different times (and I'm guessing to three different countries) after the third time I got transfered right in the middle of my call with no warning what so ever...and then they told me they couldn't take anymore support calls because I had used up all of my free support...THEY NEVER EVEN SOLVED THE PROBLEM!!!! These people are a joke! Never use their service!
