I love Angie's List, and I don't agree with anything the person below says. Reviews are from people like me and you, the members. Angie's list doesn't control the reviews and ratings. And the website also says that any company that advertises has to have good ratings. If a company comes out to my home and does an eastimate, and then in the end I don't hire him, I can still put in a review on them, because they did come out and do an estimate. I don't think there is anything wrong with that. So many companies don't even show up for estimates, I want to let other Angie's List members know which ones do and don't. It's a great way to find a company. I used to have to go to the yellow pages, but never again!! I am so glad to have Angie's List. It is well worth the fee.