Terrible nothing but broken promises from custmer service from phillpines. Worst custmer service I ever dealt with since I been dealing with computers in 7 years. Will say anything to get you off phone totally lie to you. And when you catch them in it, they apogize and lie again to you. Worse then talikg to someone in India from Dells big plunder in order to save money. When I joined sun rocket I had problems with service with sound and even working properly. Did connection tests for 3 days was hitting mid 80s. Didn't have phone use for sometimes 6 hours at a time. Never solved. I was told that they had new investers and quality would imporve. What a joke. Next time a called was was talking to a girl in the Plillpines who don't have a clue whats going on. Never ever got to talk to tech support again have to go through custmer service in Pllipines. Called numbers in usa no one answer phones all recordings leave message on deaf ears. I signed up for year quit after a month still have recieved money back. Trying to cheat me on that. My Adive stay clear of this outfit it might be cheap, but that is what you get. Poor service with has to be the worse custmer service in the business. My experiance was a true nightmare and it isn't over yet. I went to packet 8 good quality and support. Couple dollars more. But worth it it works well with good support