Macaroni Grill 1

TERRIBLE SERVICE!! My family went to the location at theNorth County (San Diego) Macaroni Grille the day after Christmas, 2005. We were worried about getting a table but arrived at 3:45 and pleased that restaurant was only half full. I asked for a table for seven. We were told we needed to wait for 30-40 minutes even though there were many open tables. I asked why and the hostess said they didn't have enough servers. We walked out since we were pressed for time and couldn't wait that long,but my 81 year old mother-in-law went back in and asked if there was a chance we could get in sooner. The rude hostes told her it would now take 45-60 minutes. When my mother asked if we sat at two tables (four at one and three in the other) the unsympathetic hostess said yes she could seat us but the tables would be on the opposite sides of the restaurant!! There had to be five or six spots with empty tables next to each other. This restaurant needs to train their hostesses' that customers are important. We eventually went over to Nordstroms and had a good meal with friendly service. Maybe the Macaroni Grille management team could go there to find out how customers should be treated! Needless to say we have scratched this restaurant off our list!! You might want to do the same!