I have purchased or received 3 different pieces from Samuels. I have been let down totally with the last two experiences. I beg any one who reads this to not and I mean NOT shop there!! They treat people terribly, this is from the direct store chain to the corporate office. I am not really sure there is a corp. office, I think it is just an answering machine where the messages are never retrieved! BE WARE OF THE RETURN POLICY!! If you oay with cash, you must wait 21 days to get your money back!!! YES I SAID WITH CASH YOU WILL BE WAITING MORE THAN 2 FULL WEEKS TO GET IT BACK....THEY TAKE THE JEWELERY TO RESELL IT AND THEY HAVE YOUR MONEY UNTIL THEY DECIDE TO GIVE IT BACK. REDICULOUS!!!!! FIND A BETTER JEWELERY STORE, BELIEVE ME ANY PLACE IS BETTER!!!