I was with dlj, then csfb, then harris and .... very unfortunately now with etrade. Am a "select client" and cannot reach anyone by phone at all. Having difficulty with their web site and no one to talk to. I too am looking for another online broker. Harrisdirct and MarketSpeed were the very best in customer service and product. So very sorry to lose them, and I'm hoping etrade will be sorry to lose me - but I doubt it.
