Dollar Rent-A-Car 1

Reserved a car at one of the airport location. Arrived there on Monday morning and at the counter told me that they can't rent me a car and I need to talk to a manager (who is located away from airport). Didn't want to waste my time, cancelled the reservation and pikced up a car at another car rental. Later that day, called Customer service and they did not want to listen any thing and insist that I should have talked to the manager. Did not want to understand when you fly on business on Monday morning you have other things to do than talking to a car rental manager to rent a car. GREAT way of doing business..........