BAIT AND SWITCH.......Old game being played again in Manteca, CA!!!! I went in looking for a gift (lured by the 80% off signs in the window) and found a ring #818393 for $45.00 in the discontinued, discounted items. I thought it was nice and would be a great gift for my mom's birthday. When I went to the register to pay.....who would guess.....the ring rang up for several HUNDRED dollars more!!! The girls called their District Manager, Rudy who said it was a human error and we're all humans and make mistakes, then asking the dumbest question...."hadn't I ever made a mistake?" Of course, I told him, (I'm in sales) but I make it right to my customers and deal with how the error was made later. Whatever happened to customer service, satisfaction and honesty?! Calls to the office in Suisan City office were made and they told me to go back and demand the ring at the advertised price and that they would call and tell the employees that they needed to sell it for the price written on the tag. When I arrived back, the girls were totally embarassed as their District Manager, Rudy said no way and then the price of the ring was even HIGHER if I wanted to buy it. I received the name of his Regional Vice President, a Mr. Pellegrino and phone number and, of course, no calls have ever been returned to me. I feel terrible for the sweet employees at the office who were embarrassed and afraid of their boss. He told me he would make sure they paid and that those who helped me in Suisan City would be "let go." Hmmmm.....honesty doesn't pay anymore? I will NOT let this happen to another. How handy my camera phone came in when I took the picture of the ring with the sale price attached!!!!!