I work at the Ritz-Carlton in Tyson's Corner, VA and Pentagon City, VA and can attest that the service at these locations is above top notch. Every day that we go to work, we have a little self-esteem building session, opportunities abound as an employee, and the open-door policy applies to everyone within the walls of the hotel. I can also assure you that whatever you want, you will receive at the Ritz-Carlton.