called Monday evening (this is Wed. a.m.) to get info and neglected to check this company out. I am disabled and was simply trying to save money; Cust. Srv. gave me the wrong information right from the beginning and talked me into 3-months at $4.97. 1st tech couldn't help with hookup so told me to get local telephone company to help..(where is he from??) and then get a computer tech to do it? (duh..why was I calling *him* and a pc tech would cost minimum of $100 to come to my home??) I called back to cancel order but was ignored, that another tech would help. Meanwhile 1st tech told me to turn Norton AV off; thank goodness it was set to come back on w/in 15 minutes because it blocked FOUR viruses/worms--on PeoplePC's sites!!! Beware of this!! 3 more techs later..and horrible experiences where I couldn't understand them, they couldn't understand me--the tech just told me to uninstall it with "add-delete". That will NOT do it..I went into my files and deleted PeoplePC files. That didn't do it. I did a search for PeoplePC files and thought I had it all but last night, it took over Outlook Express..and People PC is SLOW, the accelerator stuff is bogus.. I sent an email about 2 a.m. Tues., stating that I had a HOLD on my VISA and they would NOT be able to charge. I will change my VISA number if I have to.. I am going to refer them to the BBB. BUT 1st, I want to post here..so that those who check the company FIRST, as I usually do--but was so excited they finally had a local access # (or so I hope--last tech said he couldn't find ONE..great..local phone Co. said I did but they aren't all that great either:-()--that I didn't check the company like I usually do. STAY AWAY FROM PEOPLEPC! IT ISN'T WORTH SAVING MONEY AS IT IS NO GOOD (SLOW, FREEZES, VIRUSES ON THEIR OWN WEBSITE, BAD TECH SUPPORT AND SO ON..) Then you cannot cancel even if you call back quite quickly!! They have the resources to cancel and will even tell you that they have removed all changes, then you get an email invoice the following day? DO NO BELIEVE ANYTHING THEY TELL YOU! WRITE DOWN EVERYTHING! STAY AWAY FROM THIS COMPANY..BEWARE