Why shop at Shop.com? I didn't realize that shop.com is just a search engine. If you have a problem with your order, you have to contact the seller directly. Even then, their "affiliates" are questionable. Maybe not all, but I happened to pick one that is. I bought a Christmas gift for my daughter on Nov. 18 and here it is Dec. 22 and it still hasn't arrived. After several unanswered emails and phone calls, I got a message today that her gift was shipped yesterday! So much for shopping early for Christmas... Yes, shop.com did step in after I complained, but the fact is this is an unnecessary extra layer of complexity for a simple purchase transaction. Bottom line: Maybe use their search function, but shop direct and know who you are buying from just as with anything shopping on the net. I made the mistake of trusting a third party for screening merchants for me. Never again.
