For some reason or another many of you seem to have problems with USCell. I have been with them for 5 years and have had no problems with them at all. The customer service reps have always been helpful and pleasant.
A few years ago on the last day of the billing period I knew I was going to make a lot of calls due to an out of state court case I had to testify in. I was close to my limit so I call USCell, BEFORE making the calls, to see what my options were. They were extremely helpful and without any proof or documentation, granted me 200 extra peak minutes to use that day. PLUS, any of those minutes that were unused would roll over to the next month.
I also had a recent encounter with Signal Insurance. It was over the holidays but their service was prompt, courteous, and professional. I faxed them the claim one morning, they processed it that day and shipped the replacement out that same day. It was at my door the next morning. I have no complaints about either company.
