Bally's Total Fitness 1

Bally's sold Crunch fitness my membership (premier membership that was to entitle me to all Bally clubs) because I happened to join at the Lenox location in 1999 and worked out once or twice there. They proceeded to give Crunch Fitness my credit card information. Crunch has now been double billing me and I can't get any dresponse from them. Bally admits they never should have sold my account or given my credit cards numbers to another company, but will not help get my credit card information back from Crunch. My credit card company is looking into both Bally and Crunch since Bally gave these people access to my credit cards without the proper authorization from me. Is there a way to give them a -5?