Cox Communications 1

Their customer service SUCKS at every level from the counter people at their service locations to their telephone "customer support" to theor service people. WE set up our account for EZPay where they deduct your monthly bill from your checking acct and they did not draft it early enough one month and threatened to turn off service BECAUSE THEY MADE A MISTAKE! Their customer service agent was honest enough to say it is a recurring problem they have but there was nothing he could do about it! I just called because they keep making the same mistake on the address of bill and they said THERE IS NOTHING THEY CAN DO ABOUT IT! PLEASE someone in Phoenix start a competing cable utility. You have no recourse but to use them and they know that!