Update: just sent ANOTHER cancellation request directly to Eileen from intelliflix, who posted below saying how great the company really is...and the e-mail address she gives came back as "undeliverable" TYPICAL OF INTELLIFLIX so-called "service. 0 ZERO stars; actually more like -0 Worst service imaginable. DO NOT WASTE YOUR MONEY. I made the mistake of signing up for a whole year. I have never gotten anything remotely new from them. If I wanted to only get movies 5 or more years old, I can get those for $1 at a local video store. Repeated cancelation requests totally ignored.