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Gevalia

reviewed by billski226

billski226
03/12/2007

Gevalia 1

The coffee is O.K., not great. The coffee maker turns on when I use my blender, and it does this very consistently!! Move the coffee maker to solve problem, poor shielding on processor.

Now, the problem, I broke my pot, and reordered another. I sent a check in and they cashed it on Dec. 6. They say they sent out a check on Jan. 4, however it is now Mar. 12 and no check has arrived. When I call and ask for the check number they tell me that for SECURITY REASONS they can not geve it to me. WHAT ON EARTH COULD A CHECK NUMBER HAVE TO DO WITH SECURITY REASONS. GEVALIA CAN NOT ANSWER THIS QUESTION EITHER. My guess is that they are not telling the truth, and have not sent the check out!! I need to call them Apr. 6, to request another check. Then wait 45 days to see if they are lying again!

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SABERCATLOVE commented 927 days ago.
We've been with Gevalia for years - love them. We've called them twice when our coffee maker has #1 stopped working & #2 didn't seem to be running right with the coffee flow. Both times the rep has immediately said no problem we'll send out another. One arrived within days.
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