You are not alone. I wrote a similar "Hate Blog" for DirecTV a year ago: http://hammerwords.wordpress.com/2007/04/13/hate-and-directv/ A search for "hate directv" turns up an amazing number of sites. These guys have really worked at being the most hated company on the planet. I LOVE their new commercial: it's an Orwellian response to the public's total loathing in which DirecTV trumpets its "#1 Customer Satisfaction Rating." In what universe is that? Wow -- a new low for the cynical advertising industry: if we say it on TV, they'll believe it (until the customer meets the seventh level of hell, DirecTV Customer Service.)