I am planning to sell my Citigroup stock based on my experiences with Smith Barney. The following is based on both my experiences and those of a friend. They misrepresented fees. Even the CPA missed the fees charged, Smith Barney so embedded them in their reports. This caused refiling of 3 years of taxes. They continually made enough on my friends account to cover their own commissions, with nothing left over for a client.
I met with 2 different representatives when I was shopping for a fiduciary firm to hold my assets. I ended up writing a letter to the president of the branch in our town I was so concerned about the dealings I had with their two employees.
Once I learned of the experiences of my friends account, I decided not only not to use them, but also to sell my Citigroup stock so that I am not supporting them in any way.
I do not want to give them even 1 star, but apparently you have to give them at least that.