I was with them for about 10 years they do suck. I switched to Verizon, I am much happier To bad senior management doesnt pay attention to the front line supervisors and some of their going ons. Senior managment really needs to take a bite of reality and see what it is like to be a customer os US Cellular. I think if they were just your normally every day person calling in and getting some of the run away and poor customer service that is given out, senior management might pay attention to what the customer is not getting,
legendry customer service. Yes Jack Rooney may think he is running a dynamic organizaiton but again it is all lip service. With the employee turn over rate US Cellular has and the lack of US Cellulars wanting to retain their knowledgeable people, US Cellular has no one to blame but US Cellular. US CELLULAR ARE YOU LISTENING RETAIN THE PEOPLE THAT KNOW SOMETHING. Your like the Cubs the minute someone starts playing well you get rid of them.
