I have been a "Premium" Mail.com customer for about four years now and until 9 days ago had no probs. I use it to forward my mail to my current ISP, so when I change ISPs I only have to change my forwarding address at Mail.com. I use Mozilla Thunderbird and love it.

Despite 3 query emails seking to know if they've gone broke or what the problem is, no answer. You can only contact them from their website and I have sent emails from both the mailbox site and their corporate site. No response either way.

As disabled person living in rural Western Australia, I largely rely upon email and broadband internet for outside contact. It appears I will now have to cut my losses, lose my subscription price and start changing email addresses with all my contacts around the globe. I will lose a lot of emails in the process and am not a happy puppy.

As an ex fraud squad detective, I HATE being scammed and can't help the feeling that this is of that order. Also, lately I have been bombarded (up to a dozen per day)with Nigerian and other nationality bank scam emails. I still can't figure out how anyone with an IQ bigger than their shoe size gets sucked in by these semil-literate morons. Probably down to the Gordon Gecko syndrome, "Greed is Good - Greed Works". It seems the same applies to the uncommunicative cretins who run Mail.com.