Kohl's
1
My experience with Kohls
Here I am sharing my experience with Kohls. I am new to this country and in Dec 2006, I went to Kohls (Poway, CA) for shopping. During checkout the lady at the checkout counter offered me the Kohls card for an additional 15% discount without explaining the details. After few months I got few letters saying that I have to pay a huge amount of money as a fine, since I didnt pay the minimum due. After reading all terms and conditions (which took hours) I found out that Kohls card is actually a credit card with a very less amount of credit limit (which is useless). I was expecting the card is like the membership card which many other store offers. But practically, it was not the case. I had even bad experience (unfriendly behavior) while talking to the customer service people to explain this case. Finally, I paid more than $ 100/- extra (due to fine and high APR) to make the final payment and soon I will close my membership with Kohls. I think, while offering such a card, store should explain properly the rules to the customers. It is not a good that customer should find themselves from their busy schedule. I have shared this experience with many other people and I feel that shopping with Kohls is unsatisfactory. Soon or later I will share my experience in different blogs and websites to be aware about shopping at Kohls. In conclusion, my first (and only) experience with Kohls is extremely unsatisfactory. My suggestion, if you are the new customer, then be aware about Kohls. No more Kohls again !!!