Qwest epitomizes the greedy corporate monster sucking the very soul out of our nation. If you want inexplicable S-L-O-W (I'm talking slower than dial-up) connections several times a week, choose them. If you want frequent (3-4 times a month) outages lasting 12+ hours (literally) with no effective way to report it, choose them. If you want to have totally frustrating, inane and unproductive conversations with some techie in the Phillipines who either doesn't get your problem or has been trained not to get it, choose them. If you want to feel like less of a person, talk to their customer service - unbelievable. I cannot count the ways you need to avoid this company. They are getting paid enough (I pay more for their internet then I do for phone service) to do infinitely better, they simply don't care. If their infrastucture does not allow them to provide better service, then they should be charging a hell of a lot less, or else fixing the problem.