While in the process of moving, we consulted with AT&T to see if we were able to get high speed intrernet where we were moving to, the middle of the woods some 17 miles to the west. They assured us "yes". About a month later, we are all moved in, AT&T calls and tells us they can't set up high speed internet out here. Instead we have to settle with their dial up service which is slower than snail turds. They were supposed to hook up the phone line on a staurday (didn't give a time) but we had to be home so he can set it up. they never showed up that Saturday and that was a wasted weekend. The same thing happened the next weekend. When we finally got our phone line hooked up, the stupid lady on the phone HAD THE BALLS to ask if we had any of their other services. I said "you are lucky You guys are the only ones we can afford at the moment". I can't wait for their 6 month contract to expire in september, we can finally get AOL again, a major step up from AT&T. PLEASE DON'T GET AT&T!!!!!! THEY WILL ONLY MAKE YOU STRESSED AND SAD.
-Terrible customer service, long holding times
- 50% of the time it is an automated voice.
-Don't Get AT&T, even if you have to find out for yourself to see how good they are, please don't!!! There are so many other carriers out there!!!
