The Real Story...
In response to the allegations made by Mr. and Mrs. Dennehy, I would like to offer the follow facts regarding their relocation from Salem, Oregon to Lawrence, Kansas:

The shipment was originally estimated to weigh 19,500# by a certified representative of United Van Lines in Salem. The Dennehy's accepted the estimate and engaged the services of United for interstate transportation. On the dates requested, a Van Operator for Fry-Wagner, (An Agent of United Van Lines), provided the loading, transport and delivery services. The actual weight of the shipment, (certified weight tickets are available and were provided), was determined to be within 4% of the estimated charges. As the customer was not willing to accept the facts as supported, UVL and Fry-Wagner agreed to provide a weight reconstruction based by comparing the customer's actual inventory to that of the 'Military / Industry Table of Weights and Depreciation Guide.' Said reconstruction reflected the weight to be greater than that represented by the weight tickets
by an additional 3.5%. As previously agreed, the customer was allowed to pay the lesser of the two.

As there is no basis or facts to the Dennehys allegations, I would ask that you voluntarily remove this posting from your site.

The problem with the move is that the actual weight tickets "were lost by the driver" or so the story goes.

Certified weight tickets were not available and were not supplied as suepyles writes in the comment above. I find it hard to believe that all the weigh station paperwork was "lost".

The drivers also neglected to put our furniture back together upon delivery - things that should never have been taken apart to begin with. Garage shelf units were left behind. We visited our old neighbors and saw our shelf units in their garage - they told us "we thought you were leaving them behind." Gee, thanks United Van Lines for not packing all of our belongings!

Weight reconstruction - another part of the shell game. When we moved from Virginia to Oregon, we filled an entire truck with our belongings and had things leftover that had to go via POV. From Oregon to Kansas we had an Army family's stuff in there with our belongings. How is it that our weight was more this time?

All moves aren't billed off to a company - some people pay for it themselves and use due diligence. Moving companies beware! I tell everyone I know.

If you are reading this and are thinking of moving, I strongly suggest you go to the weigh station with the truck BEFORE they fill the truck and AFTER they fill the truck so you know exactly how much the truck weighs. Do NOT take NO for an answer. They talked my wife out of it and now we are regretting it.