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threadjob

I signed up with ADDR back in 2003. then I tried to transfer to Network solutions in 2004. I spoke with a person on the phone that helped me with the transfer, and told me she would cancel the account. I received an email last week (2007) telling me that my CC# has expired and I should go to their site and update the card #. I figured this was a mistake, so I did a live chat with someone at ADDR and they told me that I had a balance of $328. I freaked, they told me that I never cacneled the account. I was supposed to cancel the account using the online form, and now they are telling me that the I did not do it correctly, and the account will remain open, and accrue a larger balance, unless I pay the balance. this is wrong, and can not be legal. I will not pay. but am concerned if they really can effect my credit rating. they don't hace my social #. STAY AWAY FORM ADDR. Also, to see more complaints on ADDR, go to.... http://www.rateitall.com/i-1110-addrcom.aspx http://www.vistainter.com/reviews/A/addr.com/ I have placed a formal complaint with the Better Business Bureau of California and am currenlty seeking legal action. Pertinant Contacts: Mike Rozenblum - CEO - mrozen@addr.com Anthony Bourov - CTO - abourov@addr.com Leon Elperin - Billing Manager - elperin@addr.com Hope Dawson - Billing - billing@addr.com Tim Stanley - Billing - billing@addr.com Steve Barrington - Customer Relations - support@addr.com
  (2 voted this helpful, 0 funny and 1 agree)



• Review posted on 08/22/2007
• This review has been viewed 47 time(s)

Replies to threadjob's review:

REVIEWERREPLY
bo7 (0)
10/09/2007
Same here. I received a bill for $700 even though I didn't use the account for three years and I never received any billing statement till recently. What can they do if I refuse to pay them. Is it going to affect my credit history? I guess they don't have my cc# since they keep asking me to provide that info.
mild7 (0)
08/24/2007
This happened to me exactly! I just received a bill for over $500! The live chat customer rep told me I needed to pay "at least half." What a scam. This is the first bill I received for an unused site (which I believe was canceled) after $ YEARS of charges?????
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